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Reviews of Hotel Route-Inn Yokohama Bashamichi

3 out of 5
Hotel Route-Inn Yokohama Bashamichi
4-53-1 Benten-dori, Naka-ku, Yokohama, Kanagawa-ken

Reviews

8.4

Very good

Rating 10 - Excellent. 199 out of 557 reviews" "
Rating 8 - Good. 262 out of 557 reviews" "
Rating 6 - Okay. 75 out of 557 reviews" "
Rating 4 - Poor. 10 out of 557 reviews" "
Rating 2 - Terrible. 11 out of 557 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only real issue I had is that my room seemed to be on the fringe reception area of the Wi-fi, so connecting was a hassle.
Stayed 6 nights in Aug 2023

8/10 Good

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
What i didnt like is the hotel information on the Expedia site and the hotel website not transparency. Created tons of confusion and negative check-in experience. Took longer than 1/2 hour for resolution. Expedia live support is no help at all.
Stayed 5 nights in Jun 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near subway. Clean and quiet.
Stayed 1 night in Apr 2023

6/10 Okay

JAERYOUNG

Stayed 1 night in Jan 2023

2/10 Terrible

Mizue, Berkeley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not know about the room was not have view or window because we checked in at evening and when next morning was very dark in the room and I open the curtain then I found out the window was fake. very uncomfortable then I called front desk to speak with staff then she said to me no room this hotel window for twin room. the room wall was dirty that looks like never clean ( coffee or some water splashed and stain ) and only one laundry machine in the hotel inside big bath room and it was very in convenient. The staff was not good response my request and even though I can not talk with the Manager that time. anyway I would not recommend to choose this hotel.
Stayed 5 nights in Sep 2022

8/10 Good

Nathan, Houston

Stayed 1 night in Jun 2022

8/10 Good

John, Japan

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
The facilities were good. I felt no inconvenience. However the attitude of clarks was not perfect. They did not look they wanted to show guests hospitality at the front desk but just wanted to deal with us like a machine does.
Stayed 5 nights in Dec 2020

8/10 Good

Omer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Kenjiro

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not comfortable
Location is great. Get off on Bashamichi Station Exit 5 and it's right there. Literally 30 secs from the moment you reach ground level. There is my favorite Ootoya right downstairs. I hate the closest convenience store "Daily Yamazaki." They always have a smoke party right outside the door that you can smell in the store. If you plan to stay for a long time, there's a Gold's Gym within 30 seconds too. I simply can't recommend this hotel because I was unable to sleep well. The bed was rock hard and the room/hotel had a funky smell. The room is older. Torn wall papers, there was a plate that opens to the outside and that plate was broken. I can hear drunk gatherings even with the windows closed. The room is relatively larger by a tad bit in the price range compared to APA. If you choose to not have your room cleaned, they will reward you with either a drink or Ponta 200 Points scratch card. I would recommend APA Yokohama Bay Resort which is a tad bit more walk, but it's a lot newer and refined for the same price. The only downside is the smaller room.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent location. Breakfast good and plentiful. Taxi to port is only 740 yuan.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Very dated and basic! Bed extremely hard but staff were nice and the room was clean!
Stayed 2 nights in Oct 2019

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best value hotel chain in japan 4 star hotel for 2 star prices
Stayed 2 nights in Oct 2019

10/10 Excellent

Yoko, Osaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were excellent !Especially I was happy that cleansing cosmetics for women they provided. In addition, the location is very convenient to access the subway and JR stations.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Kevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Japan...enjoyed the hotel considerably !
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
Business hotel
One good thing was there were lots of restaurants nearby and Pacifico is a one-click taxi ride. (Also subway and convenience store nearby) The hotel is older, but has been refurbished. It still some how seemed like a throwback Japanese business hotel of earlier eras. In summary, it's solidly OK, nothing bad stood out but nothing fabulous either. I can recommend it for a brief business stay.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Hotel for an Overnight Stay in Yokohama
This is a great place to stay when in Yokohama for only one night. Great location in Bashamichi, easy to walk to a cafe, bar or restaurant. The room is small, but par for the course with may single-bed hotels in Japan. Breakfast is good. The best part of this hotel is the Japanese-style hot bath on the top floor. A great way to relax at the end of the day, or a great way to wake up in the morning. Highly recommended!
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Small capacity. Many guests. It was the worst experience.。
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

2/10 Terrible

Rob

Disliked: Cleanliness, staff & service, room comfort
I made the reservation on behalf of my husband on business trip. The room type was “twin” when the reservation was made. However, they gave him a semi double room without explanation. I also submitted a special request asking to place two pillows which was a simple request, but completely ignored. My husband had to go down to the front asking for more pillows, and they were amazingly hesitant to respond. He had to call out their manager. Such a waste of time, as well as a bad experience.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but ok.
For Japan it's adequate.
Stayed 2 nights in Dec 2018

8/10 Good

Gene Loulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good Public bath was nice as the room bathroom is the usual small Japanese size
Stayed 2 nights in Nov 2018

8/10 Good

YL, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luggage deposit for 5 days (on cruise) pre-check in after cruise, & hottub.
Stayed 2 nights in Nov 2018

10/10 Excellent

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Hotel
Great location with superb amenities and quality! The walking distance from this hotel to subway is pretty close, and I also had fun time commuting from here to Ramen Museum. Room is very clean, and I enjoyed breakfast as well.
Stayed 1 night in Oct 2018

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
clean town
This hotel was very nice. The room was small and the bed was large but only a twin . This hotel is geared to the s,all frames of the Japanese.The subway and taxis were excellent. Yes I would rebook at same price.
Stayed 1 night in Oct 2018

8/10 Good

Michiko

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean room with historic views. It was glad that air purifier was provided. It can be better if 24 hrs coin laundry is available.
Stayed 1 night in Dec 2017

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

k, k

Liked: Cleanliness
Close to subway
Break first is good.Room temperature is correct.Hotel is in beautiful culture Building.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good neighbourhood near the subway station. Rock solid bed with showerhead which sprayed in all directions.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
The price was incredibly cheap for Japan and the room was very nice. The shower was small which is why the review got its only 4 but overall I was very pleased with the room and hotel.

6/10 Okay

Hanna, Brisbane

Liked: Cleanliness
Convenient
My brief stay of 2 nights was comfortable. The room and hotel generally was clean. The breakfast room became crowded and noisy very quickly. The hotel is well positioned for easy access to the main railway and Subway.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
refreshing stop
Within walking distance to many places of interest Waterfront area is nice for a stroll

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good location but room is small.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Pleased
Great location....excellent breakfast buffet included, bed was hard (even by Asian standards)...very good choice.

8/10 Good

kouki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

yoshio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場は快適
Stayed 1 night in Apr 2024

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
とても心地よい時間を過ごせました
Stayed 1 night in Apr 2024

2/10 Terrible

????

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
連泊なのに勝手に冷蔵庫の電源を切られてました。フロントの女性に伝えると、以後きをつけます。との事。廃棄した飲料（牛乳）と食品の補償がないのは構いませんが、出張で県外から来た利用者にこれから気をつけますと言われても、全く興味がありません。
Stayed 1 night in Apr 2024

10/10 Excellent

??????

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

K

Stayed 1 night in Jan 2024

10/10 Excellent

KOJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
連泊時、部屋の清掃を辞退したらドリンクサービスを受ける事が出来た。
Stayed 2 nights in Jan 2024