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Hotel JAL City Kannai Yokohama

3.0 star property
This welcoming Yokohama hotel combines attentive service with practical amenities, creating a convenient base for travelers exploring the city

Choose dates to view prices

Located in central Yokohama, Hotel JAL City Kannai Yokohama offers convenience and genuine hospitality. Travelers appreciate amenities like dry cleaning, in-room WiFi, and an on-site restaurant. The 24-hour front desk earns praise for helpful service and luggage storage options.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping
The current price is £49
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2800 for adults and from JPY 1400 for children
  • Covered self-parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel JAL City Kannai Yokohama pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel JAL City Kannai Yokohama?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel JAL City Kannai Yokohama on 31 May 2026 start from £49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel JAL City Kannai Yokohama?

Self-parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at Hotel JAL City Kannai Yokohama?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel JAL City Kannai Yokohama?

Checkout is at 11 AM.

Where is Hotel JAL City Kannai Yokohama located?

Located in Yokohama City Centre, this hotel is within a 10-minute walk of Yokohama Stadium and Yokohama Marine Tower. Yokohama Cosmo World and Landmark Tower are also within 1 mi (2 km). Nihon-odori Station is only a 4-minute walk and Motomachi-Chukagai station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 509 out of 1000 reviews
Rating 8 - Good. 333 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Khue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lillee

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean place Staff friendly and helpful
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Yuk Yee

Liked: Cleanliness, staff & service, amenities
The breakfast buffet was good , and the location was convenient, close to the station. The waiters were very nice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
Generally very nice and clean, hotel breakfast was great.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

CHIH I

Liked: Cleanliness, amenities, property conditions & facilities
Hotel room is clean and staff’s service is great too!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's very nice hotel, and the breakfast is very delicious.　
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
The room was much more updated compared to the previous one we stayed in. Staff were courteous and the area is walkable to the Nihon-Odori station, there's a nearby Lawson, 7-11 and grocery.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the port and easy access to public transport
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kwong Yiu Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Staff is polite. Room is clean.
Stayed 15 nights in Jan 2026
Verified

8/10 Good

Patricia

Liked: Staff & service, amenities
Great location to shopping areas and port area to our cruise. Property looks great but rooms were a bit dated.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,Great service
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Angela

Liked: Staff & service
Staff were courteous. Room size was good. Hope they can improve on the pillows though!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Amanda

The location is very convenient to restaurants, local shopping and the cruise ship terminal
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jakkrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot super convenient and beautiful place.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Sayu

Liked: Cleanliness, property conditions & facilities
Amenities, clean room, very comfortable mattress, convenience location to attractions, shopping.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great value, clean, quiet.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location room cleaning convenient close to 7/11 safe
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Amanda

Liked: Cleanliness, amenities
Close to Chinatown and a very walkable location. Quite.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Chak Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The staff are really nice and the breakfast is so good, and the rate is very cheap!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Miwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t take breakfast option. The staff was nice and friendly, ready to help on anything. Very comfortable and good location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at the hotel for 4 nights before taking a cruise. For us, the best thing about this hotel was how close it was to both the Nihon-Odori train station and the Osanbashi cruise terminal. It was also located on a side street, so there was no traffic noise. Would happily stay there again.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

KAOHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really convinient, near the yokoham park and stadium of the baseball team, breakfast food is great, also Chinese Street is nearby.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Fe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights before our cruise. The staff are very helpful and accommodating! Nice and safe hotel and walking distance to the cruise port.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
JAL City Kannai is a nice hotel with a very good breakfast. Premium location close to Yamashita park, China Town, baseball stadium, train station, bus routes, shopping street. Bad: hard bed and pillow, slightly showing its age, but overall quite good.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Shuji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly large room for Japanese standards. Comfortable and clean. Near trains and Chinatown.
Stayed 3 nights in Oct 2025