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"Lovely hotel. Only negative was the coffee machine at breakfast. Only one, not great coffee and kept breaking down. Would have been nice to have coffee/tea served at the table."

"Very friendly staff!"

"Very convenient for airport and food choice and quality was better than expected which was a great bonus for our stay. "

"Excellent option for flight stopovers, 10 minute walk to terminal "

"Nice hotel, just a couple of minutes from Ilford station. Staff very friendly, would certainly stay again."

"Only had a short stay but it was great. I checked in late at night after a concert in London, and was leaving early in the morning to fly home. The room lovely, spacious and clean. The member of staff who checked me in was very friendly and a pleasure to deal with. The shuttle service to and from the airport was extremely convenient. Would definitely stay again!"

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"we received a warm welcome at reception, and also all of the members of staff we met were very friendly. the room was basic but clean, also cleaned during our 2 night stay, which we weren't expecting, everything worked as it should. A parking permit was issued and parking was very secure. Hotel about 10-15 minute walk to the train station with many shops and restaurants in-between. They don't offer breakfast but the lady at reception pointed me in the direction of a hotel a few minutes away where being a guest here allows you to get a breakfast there for a few pounds. We chose the Cranbrook because of its cheap price and close to a tube station. All in all for the price you pay it was well worth it"

"Very nice hotel, excellent location with regards to the airport. "