Ratings based on 11 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveller from Glasgow
Smart and Tidy Hotel
Posted 03-Aug-2017
Pros: Room size and cleanliness.
Cons: Service in restaurant, only ordered main course which took 35 minutes to be served.
Nice Hotel, well maintained excellent sized room. Not far from Bolesworth Castle. Oscars was the hotel restaurant. Food was OK but the service was slow. Offered a 3 course "Menu of the Day" as well as the A La Carte. Rate included breakfast, good breakfast buffet selection.
Comment from Hotel Management
04-Aug-2017 by Helen , Hotel Management
Thank you for your feedback, I am pleased that you enjoyed the room and breakfast here at the hotel, and I will pass on your comments about the service in Oscar's to the Management.
We hope you will return to stay with us again.
Kind Regards
Helen
Reception Manager
Recommended
for Everyoneby A verified traveller
Posted 07-Jul-2017
Good value, great breakfasts. lovely place. As good as anything in Chester and only about fifteen minutes away.
Comment from Hotel Management
08-Jul-2017 by Helen , Hotel Management
Thank you for the feedback, we are pleased that you enjoyed your stay with us. We look forward to welcoming you back to the hotel in the future.
Recommended
for Everyoneby A verified traveller from london
Staff are super lovely! Rooms were clean and quite
Posted 29-May-2017Two nights in this hotel was superb and relaxing. Close to the roman city Chester where you will find the best restaurants for lunch / dinner.
Comment from Hotel Management
16-Jun-2017 by Helen , Hotel Management
Thank you for taking the time to review your recent stay.
It is great to read you enjoyed your stay with us and
I look forward to welcoming you back to Rossett Hall Hotel.
Recommended
for Everyoneby A verified traveller from Macclesfield
Nice, but check if breakfast really is included!
Posted 24-May-2017
Pros: Clean, spacious, comfortable rooms. Peaceful location. Fast check in.
Cons: Communication between Expedia and the hotel in order to avoid a repeat of the problem we encountered at breakfast.
Location: There is a great deal of pleasant countryside for hiking within driving distance of this location.
Check in was quick. The room was clean, spacious, and comfortable. The location was peaceful. The food at breakfast was good.
The only problem was that at breakfast we were told that our booking was "room only". This was a surprise to us, because when we booked this hotel on Expedia, it had stated "breakfast included" on the website an in the confirmation email. Thankfully, after explaining this at reception, it was agreed that we would not be charged for breakfast.
Comment from Hotel Management
16-Jun-2017 by Helen, Hotel Management
Thank you for taking the time to review your recent stay.
It is great to read you enjoyed your stay with us.
I am sorry about the issue with Breakfast we where experiencing some isssues since we had just joined Expedia but these have now been worked out fully.
I look forward to welcoming you back to Rossett Hall Hotel.
Recommended
for Everyoneby A verified traveller from glos
nice hotel in a great location
Posted 05-Aug-2014Hotel was absolutely fine. Its in a very nice location and the food and service were both very good.
Recommended
for Everyoneby rdbuk
Excellent value friendly hotel. Great location.
Posted 28-Mar-2012Rossett Hall is a relatively small hotel in a very convenient location for Chester, Wrexham and North Wales.
My wife and I stayed in the modern wing, which was very comfortable. If you book over the internet be sure what is included - we thought breakfast was in the Expedia rate when it was not. However, the desk staff charged it to us at the internet rate not the published price - excellent. Everyone was friendly and helpful. Although there was an event on while we were there, guests seem to have been separated and we were not disturbed. I would recommend the first not ground floor as there are some creaky floorboards! There are also a few eccentricities, like every room light comes on with the beside light and the bathroom light switch is by the door to the room not the bathroom.
The hotel had very good meeting/event/wedding facilities in the more characterful older part.
Overall it was a happy experience and offered much better value than the other local hotel, providing a pool is not essential then I would always return here.
by A verified traveller from Dubln
Rosset Hall Chester
Posted 24-Nov-2011 on HotelsSmall independent hotel located a few miles out of Chester but with more than ample parking and on a regular bus route both to Chester and Wrexham. Friendly staff. Hotel itself spotlessly clean, our room was in the modern block and and very comfortable. No noise at night. Pleasant change from the uniformity of the branded hotels. Represented excellent value for money
by A verified traveller from Lancashire
Rossett hall hotel - a lovely place to stay
Posted 25-Jun-2011 on HotelsI really enjoyed my stay at Rossett hall. The hotel is in a good location with several nice pub/restaurants nearby. The hotel itself is set in lovely grounds and is very aesthetically pleasing both inside and out. My bedroom was very comfortable and tastefully decorated. The bathroom was really good with an excellent shower. The staff also deserve a mention. They were very helpful and friendly without exception.
Recommended
for Couplesby A verified traveller from Redcar
Would recommend and stay again!
Posted 10-Aug-2010Fabulous 3 star hotel, clean, comfortable, friendly, nice decor, bar and surrounding area comfortable and breakfast large!
by A verified traveller from Tel Aviv
Beware of the wedding parties there!
Posted 27-Jul-2010 on HotelsWe arrived on the occasion of my birthday looking forward for a nice evening - on the entarance we saw that there's a wedding party, and when we asked the girl in the reception, if there's gonna be noise, she assured us that our room is on the other wing - NOT TRUE! it was few rooms above the party and we had till late after midnight live band with terrible drums under our bed. In the morning the same Emily didn't bother to appologize but just said it was un expected! Terrible night in a mediocre hotel - stay away from it because you can't know in advance if there will be a party - and they held there parties on a regular basis as we could see from the picture on the walls.
