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"Great staff. Amazing location. Nice room. Would definitely recommend."

"It's what you would expect from an airport Hilton, but the lack of vegetarian options on the restaurant menu is very poor."

"Very close to station. Room was clean but curtains were dusty. On my second day I asked for my room to be cleaned but it never was. "

"This hotel is modern and clean. It has a friendly staff and an amazing breakfast. It is conveniently located one block from the Wicked and Hamilton theaters and is right across the street from a major transportation hub. I highly recommend it."

"Fantastic location, food was great and most importantly service was excellent "

"The location is absolutely fantastic. Steps away from the Piccadilly Circus Tube station, tons of restaurants nearby (including Chinatown), and even multiple grocery store options. The Cocoon room was perfect for a solo traveler trying to adjust to the time zone. There was no city noise, despite being in a very busy area. I didn't like that there was an extra fee (£40) to check in early and a fee to hold onto your bags (£15) if you want to explore while waiting for check in time. Also, check out at 10am is a little ridiculous. All the staff that I interacted with were lovely and very helpful when I needed to ask for towels, etc. "

"Good location, uninterested and dismissive staff."

"Very convenient walk from High Street Kensington Tube Station. The hotel was very clean and my room was clean and comfortable. Staff members were friendly and accommodating. The lounge was relaxing and it was nice to have a coffee place on site. "

"Elixis for coffee and a bite, Hereford Arms for a drink, Life of India for dinner "