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"Very poor lighting in the room. No where to put on makeup where you could see."

"Couldn’t check in early because I didn’t receive the text message , I only had the itinerary / booking number and it wasn’t being aacceoted for self check in - it was unfortunate, my daughter wasn’t feeling well but gladly waited with me for an hour until we can be checked in. It’s better to book directly with the official website as it speeds up the check in process - witnessed a good number of people able to access their rooms early because of this. We got directions to our lodge, which was great. The shower was clean but when we closed the bathroom door, there were hairs and the floor was wet behind it . In the end, the bed was comfy and we just needed a clean enough space to rest and stay for the night,"

"Excellent rooms, and lovely communal areas. The staff were really friendly and helpful, going well beyond just good customer service. Car park spaces are quite tight and cars were sometimes temporarily blocked in. Good breakfast. Could do with either a second coffee machine or a faster one. "

"Great place to stay, really comfortable"

"The room was clean but the decor and condition outdated and poor. There appears to have been no updating or redecorating since I last stayed here 10 years ago. No breakfast as they no longer have dining facilities."

"Great property. "

"Second time we stay here and it was lovely. Clean and comfortable rooms. Would definitely recommend"

"The window in the bedroom did not shut fully which meant the sound of the planes landing at Heathrow were particularly noisy. We had been moved down from floor 2 to 1, which unfortunately also meant our view was just the side of a building and the heating systems on the flat roof. Good location, nice amenities, but the room itself did not provide the best night’s sleep I’ve had."

"Amazing property, great access to train station, eateries, Windsor castle and everything Windsor has to offer. Rooms were a great size with good amenities. No lift but the stairs were not a problem even on the top floor."