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The only downside of this hotel is that it's not inside T5, it's 10mins away. So you have to take a bus that will cost you 5 Pounds and (in my experience) 25 mins waiting or you can take a cab that will cost you 25 Pounds.
Hotel is currently going through some major changes, unfortunately this was not mentioned when we booked. Reception has been moved while works are being carried out but no member of staff was on reception so we like others had to wait at least 5 minutes until someone appeared.
Had a stop over at Heathrow and chose Sofitel due to the location etc. It didn't disappoint and room was fantastic. Staff nice and personable just what we needed after an 11 hour flight.
Needed a hotel to stay while visiting family in Shepard'sBush neighborhood. Thoroughly enjoyed our stay. Clean room, great shower with large towels, robe and slipppers. Slept soundly every night. Bar and continental breakfast nice to have when too late or tired to go out. Staff was outstanding. Would ...
We needed to stay somewhere close to Heathrow, ready for an early morning departure. The Hilton was a perfect choice, being very nicely furnished, with excellent staff and wonderful facilities (the basement pool and spa is amazing). The food available was delicious and the choices at the breakfast ...
Pestana is just over the Chelsea bridge. Public transportation is easy to get to the heart of London. Big spacious rooms. Bathtub and shower. A beautiful park right across the street. I would definitely stay there again!
Had a problem with the first room and next day the lovely receptionist moved us to another room - Dorney house. Spa is well kept and we had a really good relaxing time. Restaurant is well maintained and the staff fell over themselves to pamper to your needs. A special thank you to the lovely receptionists ...
Hotel has a very small room . Was offered two single bed for me and my wife but we insisted a single bed We booked this room seats 5 months before and still we had to go through it Room was posh but to small even for two Staff were nice facilities excellent
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