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Hilton London Heathrow Airport Terminal 5

Photo gallery for Hilton London Heathrow Airport Terminal 5

Featured image
Pool
Pool
Indoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Hilton London Heathrow Airport Terminal 5

Hilton London Heathrow Airport Terminal 5

4 out of 5

4.1/5 Very good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Poyle Road, Colnbrook, Slough, England

Explore the area

  • AirportLondon (LHR-Heathrow)12 min drive
  • Popular LocationRoyal Botanic Gardens, Kew27 min drive
  • Popular LocationHampton Court Palace28 min drive
  • Popular LocationWembley Stadium43 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Thu, 1 Jul - Thu, 30 Sep.

About this area

Slough

Near a train station and near theme parks, Hilton London Heathrow Airport Terminal 5 is in an area with good airport proximity. The area's natural beauty can be seen at Richmond Park and Sandown Park, while Hampton Court Palace and Hampton Court are cultural highlights. Looking to enjoy an event or a match? See what's going on at Ascot Racecourse or Twickenham Stadium.

What's nearby

  • Runnymede - 8 min drive
  • Frogmore House - 19 min drive
  • Royal Botanic Gardens, Kew - 27 min drive
  • Hampton Court Palace - 28 min drive
  • Wembley Stadium - 43 min drive

Getting around

  • Wraysbury Station - 5 min drive
  • Heathrow Terminal 4 Underground Station - 9 min drive
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • The Gallery — 1 min walk
  • Mr Todiwalas Kitchen — 1 min walk
  • Fat Boys Cafe - 8 min walk
  • La Bettola - 11 min walk
  • The Taj Mahal Restaurant - 14 min walk

About this property

Hilton London Heathrow Airport Terminal 5

4-star hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a coffee shop/café and a snack bar/deli are on-site. All 350 soundproofed rooms provide free WiFi, free wired Internet and sofa beds. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include 24-hour room service and minibars.
Hilton London Heathrow Airport Terminal 5 offers 350 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 37-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Imagine Spa. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 16.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 4:30 AM to 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–9:00 AM: GBP 20.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Children's games
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business centre
  • Conference space (9149 square feet)
  • Meeting rooms 8

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 July 2021 to 30 September 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 20.95 per person (approximately)
  • Airport shuttle fee: GBP 5.00 per person (one-way)
  • Self-parking fee: GBP 16.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton London Heathrow Airport Terminal
Hilton London Heathrow Airport Terminal 5
Hilton London Terminal 5
Hilton London Terminal 5 Hotel
Hilton London Terminal 5 Hotel Heathrow Airport
Hilton Terminal 5
Hilton Terminal 5 Heathrow Airport
Hilton Terminal 5 London
London Heathrow Airport Terminal 5 Hilton
Terminal 5 Hilton
Hilton London Heathrow Airport Terminal 5 Hotel Slough
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Termin
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Airport Terminal 5 Hotel Slough

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 455 out of 999 reviews
5 - Excellent 46%
Rating 4 - Good. 348 out of 999 reviews
4 - Good 35%
Rating 3 - Okay. 103 out of 999 reviews
3 - Okay 10%
Rating 2 - Poor. 62 out of 999 reviews
2 - Poor 6%
Rating 1 - Terrible. 31 out of 999 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Stayed 1 night in Mar 2021

2/5 Poor

Travelled with family and small children, Business traveller
Disliked: Property conditions & facilities
We booked a family room, as we were traveling with our children. It had a king bed and a pull-out sofa bed. When we tried to put our children to bed, the sofa bed was not dressed (no sheets whatsoever; just a bare mattress). When I called down for sheets to make the bed, I was given a duvet cover (not a flat or fitted sheet) only. When I asked for a blanket, it took them over 30 minutes to provide me with a horrid blanket.
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for transit passengers!
Location near Terminal 5 convienient! Hotel feeling like could use some refreshing in places... comfortable room and bathroom!
Stayed 1 night in Nov 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020