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"Great stay really enjoyed the hotel "

"We had a lovely stay and the team were all very friendly. The room was spacious and very clean, with a great shower, but the outlook was not great, and I feel that the view should be described at the booking or room description stage. The Brasserie evening meal was superb and we thoroughly enjoyed it. Our breakfast was also in the Brasserie and we were lucky enough to have a table with a river view. The breakfast was pretty good, however the cooked breakfast was luke warm, the fruit selection was lacking and the apple juice was very watery. "

"The hotel looks nice from the outside but when you go in into your room carpet had stains, bathroom smelled awful, the pictures they showed on the rooms when you booked don't look nothing like when you see it on person. Staff its nice but the rooms are not .old dirty and creepy. The only nice thing is the you can see the windsor castle from the window because the balcony looks old and unsteady wont step on it at all. Windows didn't shut closed and no central heat you had to plug electrial heaters. Won't be staying there again."

"Clean room, wonderful friendly staff, great welcome on arrival and the staff were very helpful and accommodating. The whole experience was fantastic. Liz and Bena were very kind on reception 👍 xx "

"Breakfast made to order not buffet style. Locality is excellent to the town and castle Would stay again "

"Breakfast was booked with the room booking but was a "

"Yes"

"The hotel was being renovated, so the reception area was moved to the back of the property and our room was on an upper floor in a part of the hotel without a lift - a challenge with luggage. That said, the staff were attentive and helpful and the room was clean and comfortable. "

"Had a fantastic time the cottage is great, we had some lovely complementary gifts, everywhere clean and tidy and comfy and would definitely come again, very close to windows and Legoland and other places highly recommend "