"Nice quiet room and nice hotel
Delicious breakfast
Only gripe was that mixer on shower didn't seem to work properly (room 801) no in between from hot to cold (although variance from hot to very hot)
Very happy with stay and would recommend"
"The hotel was absolutely lovely. Our room was fabulous. The restaurant area for our evening meal was disappointing as it had a big group of men that had been drinking from 2.30pm they were loud and swearing. The waiter said he had asked them to leave a d go to the bar at 5pm when it opened for dinner. Unfortunately they let them stay and it spoilt it for us as the food was fine"
"The room was lovely staff very friendly and helpful entrance hall was stunning. Lifts were old and poorly maintained. The breakfast was terrible. I would return but I’d definitely skip the breakfast"
"Room was dirty ,no lock on bathroom door, TV kept going off because WiFi was weak, carpet was dirty, this was the birchfield hotel that they transferred us too we were charged for early check-in, never felt safe in this hotel."