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"Great room, excellent bed & bedding. Bathroom well equipped with plenty of hot water. Parking was included & close by. Staff very welcoming & accommodating. Lovely evening meal in the restaurant. Our steaks were cooked to perfection & the whole meal delicious. Only thing to let the hotel down was breakfast. Breakfast buffet was dry; the bacon was hard & fried eggs rubbery. The pot of tea was awful, which was a surprise at tea bags in bedroom were delicious. It was bad tea & doesn’t seem to have been made with boiling water. We would gladly return despite the tea ! "

"Very relaxed atmosphere and staff always polite and helpful - brilliant location for an overnight stay being actually on the motorway but once at the hotel you wouldn’t know it. "

"Stayed several times best hotel in Kendal rooms spotless staff polite/ helpful and breakfast very tasty just slightly disappointed they are refurbing their pool area at present but won't hesitate to return."

"After a great welcome on arrival I was shown to my room which was spotless. Looks like it’s been recently renovated. I’ll be stopping here again when I’m next in Penrith. Great value for money."

"Spacious rooms "

"Great pub , nice food , brilliant ambiance. Our room was small but very comfortable and functional also finished to a high standard - tea /coffee making facilities were great ! "

"Needs some care rooms very nosy on one side backs on to Lorry park no good food availabe "

"A lovely old world pub, the highest in Britain. Lovely ambience, cosy bar areas and nice rooms. Just a few scruffy areas like the carpet going up to the accommodation and the ceiling and floor of the bathroom sliding door area. However it is understandable with being a busy pub with people with work boots and walking boots constantly in and out. The food was good, with lots of choice and well cooked. We had a slight blip checking in but it was sorted out quickly and efficiently. Overall a lovely stay in an iconic pub with a great atmosphere."

"When i returned home, i noticed that the amount that had been taken from my bank account was more than the itemised invoice. I challenged this but was told there was nothing they can do about it. It looked as though someone had been charging drinks to my room. Very disappointed. I won't be returning. "