Title: The Black Bull Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=5559919&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Black Bull Hotel Hotel with free parking, near Yorkshire Dales National Park ## Photo gallery for The Black Bull Hotel ![Food and drink - The Black Bull Hotel (Kirkby Stephen)](https://images.trvl-media.com/lodging/6000000/5560000/5560000/5559919/b7d86bc3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![High chair - The Black Bull Hotel (Kirkby Stephen)](https://images.trvl-media.com/lodging/6000000/5560000/5560000/5559919/3b329674.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, Ensuite - The Black Bull Hotel (Kirkby Stephen)](https://images.trvl-media.com/lodging/6000000/5560000/5560000/5559919/70e62b7d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - The Black Bull Hotel (Kirkby Stephen)](https://images.trvl-media.com/lodging/6000000/5560000/5560000/5559919/fc8efb98.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - The Black Bull Hotel (Kirkby Stephen)](https://images.trvl-media.com/lodging/6000000/5560000/5560000/5559919/9bfd7996.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Black Bull Hotel sits near Yorkshire Dales, welcoming guests with its garden setting, cozy bar and restaurant serving delightful meals. Visitors appreciate the convenient WiFi and consistently praise the hotel's well-positioned location for exploring the surrounding area. ## Reviews 7.8 Good ## Popular amenities - Bar - Housekeeping - Pet-friendly - Parking included - Free WiFi - Restaurant £71 includes taxes & fees 17 Dec - 18 Dec ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=5559919&PinnedHotelID=5559919&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=5559919&PinnedHotelID=5559919&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=5559919&PinnedHotelID=5559919&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=5559919&PinnedHotelID=5559919&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=5559919&PinnedHotelID=5559919&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=5559919&PinnedHotelID=5559919&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=5559919&PinnedHotelID=5559919&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=5559919&PinnedHotelID=5559919&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Double Room, Ensuite ![Double Room, Ensuite](https://images.trvl-media.com/lodging/6000000/5560000/5560000/5559919/70e62b7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ensuite ### Highlights Separate bedroom Daily housekeeping High chair - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Twin Room, Ensuite ![Twin Room, Ensuite](https://images.trvl-media.com/lodging/6000000/5560000/5560000/5559919/58c1d5fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Ensuite ### Highlights Separate bedroom Daily housekeeping High chair - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Superior Suite, Ensuite (Sleeps 3) ![Superior Suite, Ensuite (Sleeps 3)](https://images.trvl-media.com/lodging/6000000/5560000/5560000/5559919/a360bd29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Ensuite (Sleeps 3) ### Highlights Separate bedroom Daily housekeeping High chair - 1 bedroom - Sleeps 3 - 1 Single Bed and 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKirkby-Stephen-Hotels-The-Black-Bull-Hotel.h5559919.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKirkby-Stephen-Hotels-The-Black-Bull-Hotel.h5559919.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.47269%2C-2.34889&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RkyD3tlKhjNxoHYidzVHquMFHOM=) 38 Market Street, Kirkby Stephen, England, CA17 4QW #### What's nearby - Kirkby Stephen Library \- 3 min walk \- 0.2 miles - Lesley Rowe \- 3 min walk \- 0.2 miles - Stainmore Railway Company Ltd. \- 17 min walk \- 0.9 miles - Yorkshire Dales National Park \- 3 min drive \- 1.0 mile - Lake Windermere \- 45 min drive \- 37.2 miles #### Getting around - Kirkby Stephen Station - 6 min drive - Durham (MME-Teesside Intl.) - 64 min drive #### Restaurants - ‪Sandford Arms - ‬8 min drive - ‪Stainmore Cafe - ‬10 min drive - ‪The Black Swan - ‬7 min drive - ‪The Pennine Hotel - ‬1 min walk - ‪Bay Horse Inn - ‬2 min drive ## About this property ### The Black Bull Hotel Hotel near Yorkshire Dales National Park At The Black Bull Hotel, you can look forward to a garden, a bar and a restaurant. Guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - Free self-parking - Smoke-free property and luggage storage Other amenities include: - Highchairs and daily housekeeping ## Similar properties ![Garden](https://images.trvl-media.com/lodging/13000000/12760000/12753900/12753808/f7d9d148.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Black Bull at Nateby Kirkby Stephen - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 99 reviews £102 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=12753808&PinnedHotelID=12753808&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/103000000/102900000/102898400/102898397/3137cee4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pennine Inn Kirkby Stephen - Pet-friendly - Parking included - Free WiFi - Restaurant 8.4 Very good 13 reviews £55 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=102898397&PinnedHotelID=102898397&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/70000000/69740000/69737400/69737370/c0f0dcf0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### George and Dragon Dent Sedbergh - Parking included - Free WiFi - Restaurant - Bar 8.6 Excellent 24 reviews £126 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=69737370&PinnedHotelID=69737370&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/105000000/104340000/104334900/104334859/a01d1fb9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wilding Hotel Kirkby Stephen - Breakfast included - Parking included - Free WiFi - Restaurant 9.6 Exceptional 21 reviews £143 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=104334859&PinnedHotelID=104334859&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/84000000/83110000/83109300/83109285/dbbf8b07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The King's Head Kirkby Stephen - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 26 reviews £185 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=83109285&PinnedHotelID=83109285&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception hall](https://images.trvl-media.com/lodging/1000000/60000/55000/54966/f1a41563.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tufton Arms Hotel Appleby-in-Westmorland - Pet-friendly - Parking included - Free WiFi - Restaurant 8.6 Excellent 181 reviews £150 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=54966&PinnedHotelID=54966&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4940000/4935300/4935287/5ed1327a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pheasant Inn Carnforth - Parking included - Free WiFi - Restaurant - Breakfast available 9.6 Exceptional 318 reviews £125 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=4935287&PinnedHotelID=4935287&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily full breakfast (GBP 7.50 per person)](https://images.trvl-media.com/lodging/13000000/12540000/12539100/12539079/00e4dff1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kirkby Stephen Hostel Kirkby Stephen - Pet-friendly - Parking included - Free WiFi - Breakfast available 8.4 Very good 32 reviews £73 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=12539079&PinnedHotelID=12539079&HadPinnedHotel=true®ionId=-1&adults=2) ![Miscellaneous](https://images.trvl-media.com/lodging/58000000/57150000/57149200/57149182/94ee30c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### High Greenside Farmhouse B&B Kirkby Stephen - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.6 Exceptional 13 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=57149182&PinnedHotelID=57149182&HadPinnedHotel=true®ionId=-1&adults=2) ![Cottage | Property grounds](https://images.trvl-media.com/lodging/66000000/65370000/65365500/65365496/dc1fa4aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 3 Eden Lodge Kirkby Stephen - Kitchen - Pet-friendly - Parking included - Free WiFi £366 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=65365496&PinnedHotelID=65365496&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - A bar/lounge - A restaurant ### Family friendly - High chair ### Conveniences - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Garden ### Accessibility - No lift ### More - Smoke-free property ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The host will greet guests on arrival Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets Pets are allowed Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit/debit cards This property is professionally cleaned If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties ### Property is also known as Black Bull Hotel Kirkby Stephen Black Bull Kirkby Stephen Black Bull Hotel Kirkby Stephen Black Bull Kirkby Stephen Hotel The Black Bull Hotel Kirkby Stephen Kirkby Stephen The Black Bull Hotel Hotel The Black Bull Hotel Kirkby Stephen Black Bull Hotel Hotel The Black Bull Hotel Black Bull Black Bull Kirkby Stephen The Black Bull Hotel Inn The Black Bull Hotel Kirkby Stephen The Black Bull Hotel Inn Kirkby Stephen ## Frequently asked questions ### Is The Black Bull Hotel pet-friendly? ### How much does it cost to stay at The Black Bull Hotel? ### How much is parking at The Black Bull Hotel? ### What time is check-in at The Black Bull Hotel? ### What time is check-out at The Black Bull Hotel? ### Where is The Black Bull Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Black Bull Hotel Reviews ## Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 47 8 - Good 47 6 - Okay 25 4 - Poor 14 2 - Terrible 3 ### 8.2/10 Cleanliness ### 8.2/10 Staff & service ### 6.8/10 Amenities ### 7.4/10 Property conditions & facilities ### 6.6/10 Eco-friendliness ## Reviews ### 8/10 Good #### Thomas 14 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Made to feel welcome Overnight stay, check in seamless comfortable room can’t comment on the breakfast as had to leave early Can’t fault the staff and Full on Fran is a star 🌟 😁 ##### Thomas Stayed 1 night in Oct 2024 ### 6/10 Okay #### Carol 4 Dec 2023 Liked: Cleanliness, staff & service Quite pricey for a small double room (bed up against the wall) with no breakfast, bed was comfortable room lovely and warm ##### Carol Stayed 1 night in Dec 2023 ### 6/10 Okay #### Paul 19 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Cold couple ❄️ This hotel was nice and clean with everything you could need for a night away. The only issue was that we were on the top room and the heating wasn’t working on our room. Once we came in the room was freezing this impacted my asthma the next day and we had to leave quickly in the morning. The room and service was great however. ##### Paul Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Verified traveller 29 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay for two night break on the coast to Coast trail. Staff was friendly and helpful. Friday nights are very loud with karaoke so be prepared! Food was good, but basic pub food. Breakfast had several choices and the avocado and poached egg was especially good. There's an awesome Indian restaurant called the mango tree just a few buildings down. Laundromat behind the Black Bull hotel which was very convenient. About 6 pounds to run the washer and one or two for the dryer. There's a tourist info place in the same area also and they have taxi information if you want to bypass the boggy part of the hike from Kirkby Steven to Keld. No buses on Sunday. ##### Verified traveller Stayed 2 nights in Sep 2024 ### 4/10 Poor #### Natalie 7 May 2025 Disliked: Staff & service, amenities, property conditions & facilities The member of staff checking us in was brusque and unwelcoming. The first thing she said was that there was no kitchen tonight. She didn’t say sorry or advise other places locally. She practically threw the key at us and told us to fill in the breakfast order form as soon as possible as she wanted to finish her shift. Her attitude made us think we wouldn’t be having a drink there either so we went to the Pennine Inn a few doors down where they had polite staff and decent food. The member of staff that provided breakfast was polite and pleasant. Our room (1) on the top floor was next to the airing cupboard and boiler tank so was stifling hot all night. We were the only guests staying there so have no idea why we were put in that room. We only stayed one night as we were doing the C2C. Wouldn’t stay there again even if desperate. I would advise the manager that it may be courteous to advise a potential guest in an email that the kitchen isn’t open when they are staying. ##### Natalie Stayed 1 night in May 2025 ### 4/10 Poor #### Richard J 20 Aug 2023 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### Disappointing. Check in was via the bar staff, and although there were only two of them, this was ok and we were taken to our rooms. I was in Room 1\. I was disappointed to find no light bulbs in the reading lights over the bed. In the bathroom, the towel rail was loose on the wall, and only just held by two screws. It had a rail missing as well. Also, there was no toilet roll holder. In addition, for the double bed there was only one bedside table, but there would have been no room for one anyway. The cooked breakfast was fine, but I had to ask for marmalade/ jam to go on toast. In general, breakfast service was poor. And to check out, we had to search the property for someone to hand over the keys to. For the price I paid -£144 - I felt it was very bad value. The saving grace was the location, which was excellent. ##### Richard J Stayed 1 night in Aug 2023 ### 6/10 Okay #### Simon 1 Jul 2025 Liked: Cleanliness Disliked: Amenities It's very noisy at the weekend. Could use some updates and refresh in the accommodation. ##### Simon Stayed 1 night in Jun 2025 ### 8/10 Good #### David 18 Jun 2025 Liked: Staff & service, amenities, property conditions & facilities The room wasn’t big or fancy, but we didn't need big or fancy. We needed a good night's sleep and a welcome from a brilliant human. We got both, and Fran was a multi-tasking, dart-offering smiley force of happiness, which I really neded. We visited Kirkby Stephen for sad reasons, but we left with a smile. ##### David Stayed 1 night in Jun 2025 ### 8/10 Good #### Andy 22 Jul 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Good value base Worked well as an overnight stop for a wedding. ##### Andy Stayed 1 night in Jul 2023 ### 8/10 Good #### lindsay 25 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable stay Lovely bed, linen, pillows, very clean Only minor niggle was no bedside table or lamp ##### lindsay Stayed 2 nights in May 2023 ### 6/10 Okay #### Cornelius 21 Sept 2024 #### Okay for hijers Just right for our needs, hiking the Coast to Coast. Could have done with a bit more breakfast but hey….. ##### Cornelius Stayed 1 night in Jun 2024 ### 6/10 Okay #### Colin G 19 Aug 2024 Central location, but in need of updating and tidying up. ##### Colin G Stayed 1 night in Aug 2024 ### 6/10 Okay #### Robert 3 Apr 2025 Liked: Cleanliness, property conditions & facilities Impossible to contact from the time of our booking (Jan) until close to arrival ##### Robert Stayed 1 night in Mar 2025 ### 6/10 Okay #### Verified traveller 5 Sept 2023 Tired building ##### Verified traveller Stayed 1 night in Aug 2023 ### 4/10 Poor #### Joseph 21 Jul 2023 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Old! Very run down and old!!! Staff were lovely ##### Joseph Stayed 1 night in Jul 2023 ### 6/10 Okay #### Jason 31 Jul 2024 Liked: Cleanliness Disliked: Staff & service #### I wouldn’t stay again It was ok but I wouldn’t stay again, I went down for food at 7pm and they stopped serving not sure why it wasn’t busy. In the morning I didn’t know where to go for breakfast and the second morning I came down at 7:45 no one there apart from me. ##### Jason Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Mark 8 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities We were up for a wedding and The Black Bull Hotel was a convenient place to stay. The landlady was very friendly and bed comfortable. We were a bit chilly during an April cold snap and couldn't work out how to get the heating on. No breakfast at the moment but there are plenty of great cafes in Kirkby Stephen and we had a chance to explore the area before we left. Would defintley stay again. ##### Mark Stayed 2 nights in Apr 2023 ### 6/10 Okay #### Hollie 26 Jun 2023 Liked: Cleanliness Lady that checked us in was friendly but I spoke to a man on the phone before arrival to query parking and how we could get the key if we are attending a wedding - he was miserable and complained about how annoying it is that people stay for weddings and are out all day (I queried if it’s so annoying why there hasn’t been a solution implemented). The room was basic but it was comfortable and the location was lovely. Average stay overall, would stay again if attending another wedding in the area but wouldn’t go out of my way to stay here. ##### Hollie Stayed 1 night in Jun 2023 ### 6/10 Okay #### John 23 Jul 2023 Disliked: Cleanliness, property conditions & facilities Very tied property need updating ##### John Stayed 1 night in Jul 2023 ### 6/10 Okay #### Verified traveller 5 Sept 2023 Very tired, dirty floor and walls no staff to accommodate in the morning of checkout and only person that works in morning didn’t speak English so not helpful when needing to ask questions ##### Verified traveller Stayed 1 night in Aug 2023 ### 6/10 Okay #### Jayne 3 Oct 2022 Liked: Cleanliness, staff & service, room comfort #### Nice welcome, no food available :( The Black Bull is a lovely looking hotel. The bar looked fairly newly refurbished. The bedroom had been partially repainted, but there were bits missed, some peeling paint, and in the ensuite bathroom, some of the paper on the ceiling (approx 18") was peeling off too. Most disappointing was the fact that when we arrived, we were told there was no chef so no evening meal or breakfast available .... if we'd known this beforehand, we probably wouldn't have made the booking :( ##### Jayne Stayed 1 night in Sep 2022 ### 2/10 Terrible #### Phil 1 Jun 2023 Disliked: Staff & service #### We had to sleep in our car. I couldn't answer many of the questions because, despite telling them we were going to arrive late and being told to call them so that they could tell us how to access the property, they failed to respond to multiple calls and an email. Consequently, we had to spend the night sleeping in our car! The fact that they were far more interested in getting our money than actually accommodating us is the thing that is so terrible. ##### Phil Stayed 1 night in May 2023 ### 4/10 Poor #### Mr J W 17 Aug 2023 Disliked: Staff & service #### Worst hotel breakfast experience ever Room ok. Wi-Fi needed signing up to Sky and giving name and address and date of birth and accepting ads, which was unacceptable. Filled in breakfast form and put 9am. This was our choice as breakfast was available until later. Came down at 9.20 to find 2 plates of cold cooked breakfast on table. No cereal or toast. Some stewed filter coffee. Only person there was a cleaner who said that she doesn’t speak English. Found chef in kitchen wearing dirty T shirt who said that he wasn’t paid to stay longer and put out food at 9\. Left most of my food. No one there when we checked out. Seems like they have some serious staffing problems and would advise anyone else to avoid ##### Mr J W Stayed 1 night in Aug 2023 ### 4/10 Poor #### Gary 26 Mar 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid I called a few days before to see if we could have early check in or leave our bags somewhere as we were going to a wedding before the usual check in time. I was told no as the room was in use, I was then told that ‘everyone else from the wedding were staying 2 nights to avoid this’. We decided to then use a friends room to get changed in and leave our bags in. When we’re arrived we were met with very slow check in service, this is a pub but the pub was closed and staff were available but no one seemed to know what was going on or who was doing what. We were eventually told we could have the keys ti our room as no one had stated in it the night before, seems the last in the phone was just being awkward. The room was small but that was not an issue for our needs. The room needs serious updating/improvements: -smelled musty/damp -mould & damp around window frames -shower curtain full of mould -dirty walls and light switches -stupidly cold or stupidly hot shower, no in between which was crazy as it was a mixer tap -selection of teas coffee but only one breakfast tea and only decaf coffee provided. -bed very uncomfortable and creaky For room only we found £110 to be a lot for what was provided. ##### Gary Stayed 1 night in Mar 2023 ### 6/10 Okay #### Elisabeth 13 Apr 2025 Liked: Staff & service Disliked: Property conditions & facilities Sehr gute Lage am C2C. Das Hotel ist etwas heruntergekommen. Das Bett war unbequem. Das Abendessen war sehr gut, Preis/Leistung stimmte. Leider gab es kein Frühstück. ##### Elisabeth Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information)