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"Staff were friendly and helpful. Convenient car parking. Our room was a good size but very tired decor, dust/cobwebs hanging from ceiling, bathroom very old fashioned and in serious need of modernisation. The bedroom (Room 9) overlooked a noisy courtyard and there was music playing until at least 11pm. Breakfast was very good. The hotel also sent an unnecessarily high number of messages via Expedia in the run up to our stay which was more annoying than helpful, particularly as they didn’t display properly and were mostly trying to sell upgrades to our stay."

" We had a very enjoyable stay. The staff were very friendly and helpful, the Hotel was in a nice setting with great views."

"Very nice stay"

"This was end of Day one on the Coast to Cost bike ride. Staff great, no breakfast included in rate, bike was brought upstairs into room. Great location - it’s a popular working pub with parking so busy until late evening at the weekends. Solid value for money, great room size, could do with some investment to update rooms."

"The staff were very friendly and helpful. The pub and rooms were lacking attention to detail re maintenance and cleanliness. The breakfast was acceptable."

"Great staff. Easy check in."

"Appleby Castle is a special destination, steeped in history that you can experience first hand. Staff care deeply about the castle and we thoroughly enjoyed the piano playing during the meal and the history talk after. Having read some of the other reviews, we can’t say we experienced any of the negatives and thought Peter, Sally (and chef!) did a great job it being just them running the castle."

"The staff were very friendly, welcoming and efficient. The food was very good. The hotel is very comfortable, well furnished and very quiet being a little remote. No outside noise and very little noise inside the hotel even with coach parties staying over. Looking forward to my next visit."

"Had to pay extra for using the spa facilities however we went down twice during our stay and you could have just walked straight in. Didn’t check if we had paid or not."