Ratings based on 871 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

overall good hotel

Posted 04-Jul-2017
Great staff and location! No AC or fans available. I probably wouldn't stay there again in the summer time. It was very hot.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice, no fuss hotel. Helpful staff.

Posted 19-Apr-2017
Staff are really friendly and helpful. Room was quite small but comfortable. Good location close to the metro.
5 out of 5
by Xavier

Clean and nice, modern room

Posted 18-Apr-2017 on Hotels
All good, wifi was a bit spotty.
3 out of 5
Recommended
for Everyone
by A verified traveller from Thailand

This hotel has only one kettle for guest.

Posted 04-Mar-2017
The hotel was a good hotel in Vienna, good location, not far from Parterstern station. At the Parterstern station , you can find a lot of shop and food in supermarket (Billa).Billa is famous supermarket in vienna , you can find a cheap and good food in Billa. The hotel has a good wifi singal .The room has no air-condition, it has only heater. So it could be quite hot during the summer. The room lack of kettle to boil hot water. The only way to get the hot water was to ask from the receptionist. We stayed there for 3 days ,we were very tired to keep going down to as for hot water. Especially, it was winter during our stay and the temperature outside was around -4 to 0 degree. We need some hot water to keep us warm. Bed was comfortable. We were given a room on the highest floor and there was a cute little windows whereby we can access to the rooftop. The hotel has one beautiful garden behind the lobby where guest can sit there for relax. However, it was not a good idea during winter.
4 out of 5
by Marijana

Clean, spatious room, but a bit noisy.

Posted 27-Feb-2017 on Hotels
Good: quick check-in and -out, clean, spacious room, very nice shower and hand soaps, hair drier, not far away from Praterstern metro station. Not that good: traffic noise even through roof windows (top floor), location in not so interesting area to walk in the direction of the city centre, neutral staff (I prefer that some of them were a bit friendlier), I expected stronger artistic (kunstlisch) atmosphere.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely Hotel

Posted 16-Feb-2017
Really nice hotel a short walk away from the centre of town. Very clean, comfortable and warm rooms. The staff were very friendly and helpful. We had a lovely stay in Vienna!
5 out of 5
by A verified traveller

Clean, comfortable hotel with great art

Posted 04-Feb-2017 on Hotels
Check in was easy. Staff were friendly. Rooms had excellent modern art. Overall great.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 18-Jan-2017 on Hotels
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 08-Dec-2016 on Hotels
2 out of 5
by A verified traveller from san jose

average hotel close to train station praterson

Posted 04-Dec-2016
Pros: close to s bahn station
Cons: not very good customer relations from front desk
Location: near praterson s bahn station
booked with breakfast included, was advised by hotel clerk that breakfast would cost 12 euro per person extra .. wrote bad impression rating Expedia check in . received email from hotel desk that they would help us find a hotel , this is another no cancellation hotel was afraid we would be out our money. very uneasy feeling rest of stay was glad to get out of there.