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Overview of Grand Hotel Mercure Biedermeier Wien

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Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
UNESCO Sustainable Property

Grand Hotel Mercure Biedermeier Wien

4 out of 5

4.2/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationHundertwasser House Vienna8 min walk
    Popular LocationStephansplatz17 min walk
    Popular LocationSt. Stephen's Cathedral18 min walk
    AirportVienna (VIE-Vienna Intl.)17 min drive

Choose dates to view prices

Privilege, Room, 1 King Bed

5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Classic Twin Room, 2 Single Beds (Bidermeier)

4.3/5 guest room rating
  • Sleeps 2
  • 2 Single Beds

Classic Room, 1 Single Bed (Bidermeier)

4/5 guest room rating
  • Sleeps 1
  • 1 Single Bed

Suite (Bidermeier)

4.6/5 guest room rating
  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Single Beds, Mezzanine

5/5 guest room rating
  • Sleeps 2
  • 2 Single Beds

Classic Double Room, 1 Queen Bed (Bidermeier)

4.6/5 guest room rating
  • Sleeps 2
  • 1 Queen Bed

About this area

Vienna

Located in Vienna's Landstrasse neighbourhood, Grand Hotel Mercure Biedermeier Wien is in the city centre and near a metro station. Vienna State Opera and Belvedere are notable landmarks, and some of the area's popular attractions include Museum of Natural History and Schoenbrunn Zoo. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Guests love the hotel's central location.
Popular Location

What's nearby

  • Hundertwasser House Vienna - 8 min walk
  • MAK - 9 min walk
  • Mozart Figarohouse - 15 min walk
  • Stephansplatz - 17 min walk
  • St. Stephen's Cathedral - 18 min walk

Getting around

  • Rochusgasse U-Bahn - 3 min walk
  • Wien Mitte Station - 6 min walk
  • Vienna International Airport (VIE) - 18 min drive

Restaurants

  • Bierteufl - 3 min walk
  • Rochusmarkt - 3 min walk
  • Rochus - 4 min walk
  • No. 27 - 4 min walk
  • Starbucks - 4 min walk

About this property

Grand Hotel Mercure Biedermeier Wien

Eco-friendly Vienna hotel in Landstrasse, walk to Hundertwasser House Vienna
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 198 rooms offer free WiFi and free wired Internet, plus minibars and flat-screen TVs with satellite channels. Room service, coffee makers and free newspapers are among the other amenities available to guests.
Grand Hotel Mercure Biedermeier Wien offers 198 forms of accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 21 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 17 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Sauna

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Self-parking fee: EUR 21 per day
  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Grand Hotel Mercure
Grand Hotel Mercure Biedermeier Wien
Grand Hotel Mercure Biedermeier Wien Vienna
Grand Mercure Biedermeier Wien
Grand Mercure Biedermeier Wien Vienna
Hotel Mercure Grand
Hotel Mercure Grand Biedermeier
Accor Grand Hotel Biedermeier Wien
Grand Mercure Biedermeier Wien
Grand Hotel Mercure Biedermeier Wien Hotel
Grand Hotel Mercure Biedermeier Wien Vienna
Grand Hotel Mercure Biedermeier Wien Hotel Vienna

Frequently asked questions

4.2
Excellent
Rating 5 - Excellent. 424 out of 988 reviews
5 - Excellent 43%
Rating 4 - Good. 438 out of 988 reviews
4 - Good 44%
Rating 3 - Okay. 90 out of 988 reviews
3 - Okay 9%
Rating 2 - Poor. 21 out of 988 reviews
2 - Poor 2%
Rating 1 - Terrible. 15 out of 988 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible conditions
Broken bed sheet, broken furniture and a horrible experience. This is -1 star ⭐️ hotel not a 4 one!!
Stayed 1 night in Jul 2020

3/5 Okay

Travelled with group
Stayed 3 nights in Feb 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

3/5 Okay

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The restaurant and breakfast buffet were top notch. Room service not so much. Sheets were not changed on a regular basis, we did not receive a full compliment of towels every day, had to go to the front desk to get our own, there was no housekeeping on our last day. Front staff was sympathetic, but as we had prepaid, they could not make any accommodation. I would stay here again, it is a great location and the room was otherwise very large with plenty of storage.
Stayed 9 nights in Jan 2020