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Besides the bed issues and a slight complication at the front desk after the first night, everything in the hotel is ok. Pool is heated so we finally got to use it this time around even though the outside temperature got a little chilly on some days.
The facility is a bit "tired" but is in the midst of updating and refurbishing. Room was comfortable and spacious...good bed...and clean. Arrived late in day...parking was a challenge. Central location for the city sights. Stayed for two nights...fulfilled our needs.
Been here several times this year...big rooms, close to the airport, good restaurant...never had a bad stay
Staff at front desk very friendly and kind enough to drop us at the Mall and pick us up from the Bus Station and drop us off on the last day.
Beautiful hotel with clean, comfortable room overlooking the bay. The hotel staff were very friendly and the fitness center/pool was great. Rooms have balconies, comfy beds and nice big bright windows. Walking distance to everything in the touristy part of victoria.
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