Search Hotels by Independent in Underwood

"Rooms are clean and tidy. Staff are really friendly."

"Rooms could do with some updates."

"Location is a little out of the centre but in a nice area. Check in was easy and the Room was clean and comfortable. I had a very good night sleep. All was good until breakfast. The breakfast area was filthy, most tables needed clearing when I arrived yet staff were just stood around talking. The breakfast was also dreadful, bacon was undercooked and cold, scrambled eggs were brown, cold beans and hard bread. When staff decided to start clearing tables, they were using a trolley which was absolutely caked in filth and just left it in the middle of the restaurant for diners to see. Wouldn’t stay here again"

"Pleasant location, spacious room, excellent breakfast."

"The accommodation is getting a bit tired"

"Parking was easy, checkin very easy. Staff helpful and very friendly. Gym and pool great but busy, room good but just 1 chair and pillow cases inside out on pillows and not covering them completely. Room quite dark with lights on but not easy to dit fien with 2 people, just one chair. So sat in the lobby"

"Staff throughout extremely helpful and friendly really appeared to want to make stay extra enjoyable. Food was excellent, good choice available. Leisure facilities a real bonus"

"My stay at the hotel was genuinely warm and welcoming from the moment I arrived. The atmosphere felt comfortable and inviting, making it easy to relax straight away. The staff were exceptional throughout my visit—always friendly, approachable, and more than happy to help with anything I needed, no matter how small. Their attentiveness really made a difference and added a personal touch to the experience. One of the highlights was the all-you-can-eat breakfast. There was a great variety of options to choose from, all fresh and well-prepared, catering to different tastes. It was a perfect way to start the day and definitely exceeded my expectations. Overall, it was a very enjoyable stay, and I would happily return."

"No issues .Fairly basic but good value. Breakfast OK"