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"Arrived and greeted by the most incredibly kind staff. They really couldnt have given us any more to make us feel welcome. Want to give a huge thanks to Robin on reception. My husband has a neck injury and the staff even offered to get pain medications from the local Pharmacist for us. The food in 1881 resturant within the grand hotel was delicious and served by Felix. What a kind gentleman he was also. Even making my young boy happy by giving him free mocktails! Both inside and outsoor pools area great addition to our stay, the breakfast is tasty and always left each morning with full bellies. We will definitely be coming back. We were so sad to leave today. Thank you all for a wonderful stay "

"We had a very comfortable stay at the hotel and were impressed with the facilities and friendly staff. We returned for the 2nd time having also enjoyed our first stay. Love the views of Torbay and the internal architecture and furnishings of the hotel. It was a shame that the outdoor pool was closed but enjoyed the indoor pool / spa facilities."

"On first arrival the car park had plenty of space with a gentle slope to reception. Rang the bell to check in. All very pleasant. Guys name is John and he is as nice as they come. Checked in a went to room. All very nice again. It’s what you need on a business trip. Tv. Bed. Kettle and shower. Had a beer in the bar, good selection of tap beers. I’d missed the kitchen due to my arrival time but he offered sandwiches, pizza etc out of hours. Enjoyed a few beers in the bar and got my head down. Very comfortable bed and slept well. Breakfast was a delight, fruit and poached eggs for me but everything you could want including vegan options on the menu. Checked out and will be back. Keep doing what you do guys. AAAAA+++"