TLH Carlton Hotel

Photo gallery for TLH Carlton Hotel

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2 indoor pools, seasonal outdoor pool
2 indoor pools, seasonal outdoor pool
2 indoor pools, seasonal outdoor pool
In-room safe, free WiFi, bed sheets, wheelchair access

Overview of TLH Carlton Hotel

TLH Carlton Hotel

3.0 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Falkland Road, Torquay, England, TQ2 5JJ

Explore the area

  • Popular LocationRiviera International Conference Centre5 min walk
  • Popular LocationTorre Abbey Sands11 min walk
  • Popular LocationPrincess Theatre15 min walk
  • AirportExeter (EXT-Exeter Intl.)36 min drive

Choose dates to view prices

About this area

Torquay

Located near the beach, TLH Carlton Hotel is in Torquay City Centre, a neighbourhood in Torquay. Torquay Golf Club and Paignton Pier are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Babbacombe Model Village and Gardens and Paignton Zoo. Travelling with kids? Consider Greenway House and Garden, or check out an event or a game at Plainmoor Stadium.

What's nearby

  • Riviera International Conference Centre - 5 min walk
  • Torre Abbey Sands - 11 min walk
  • Princess Theatre - 15 min walk
  • Torquay Museum - 3 min drive
  • Peaked Tor Cove Beach - 4 min drive

Getting around

  • Torquay Station - 8 min walk
  • Exeter (EXT-Exeter Intl.) - 36 min drive

Restaurants

  • Bull & Bush - 2 min walk
  • Cobleys - 3 min walk
  • Bombay Express - 3 min walk
  • Ocean Drive - 4 min walk
  • China Blue - 6 min walk

About this property

TLH Carlton Hotel

Family-friendly Torquay hotel in Torquay City Centre, near Princess Theatre
2 indoor pools, a full-service spa and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. All 70 rooms offer free WiFi, 24-hour room service and flat-screen TVs with digital channels. Other amenities available to guests include electric kettles, hairdryers and safes.
TLH Carlton Hotel offers 70 accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. This Torquay hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aztec Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 8 AM–9:30 AM: GBP 9.95 for adults and GBP 9.95 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 2 indoor pools
  • Arcade/games room
  • Archery
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 9.95 for adults and GBP 9.95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 9:00 PM

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Carlton Hotel Torquay
Carlton Torquay
TLH Carlton Hotel Torquay
TLH Carlton Torquay
TLH Carlton
TLH Carlton Hotel Hotel
TLH Carlton Hotel Torquay
TLH Carlton Hotel Hotel Torquay

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 28 out of 97 reviews
5 - Excellent 29%
Rating 4 - Good. 46 out of 97 reviews
4 - Good 47%
Rating 3 - Okay. 9 out of 97 reviews
3 - Okay 9%
Rating 2 - Poor. 9 out of 97 reviews
2 - Poor 9%
Rating 1 - Terrible. 5 out of 97 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

3.5/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Old fashioned, but very nice.
Beds were very uncomfortable, decor looking for a re vamp.the facilities for families is brilliant with lots of things to do on site,and the spa was very good.staff were very polite and helpful, very well dressed also.food was good,Aztec bar was my favourite. Overall,for a family break,I would definitely recommend this place.
Stayed 3 nights in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Suffering from heatstroke in England in October
The Carlton was generally it's excellent self, however on this occasion it failed badly because the room was too hot and the heat could not be adjusted. The radiators were either very hot or had to be turned off. Even with the radiators off the duvets were extremely thick and consequently we didn't get one nights sleep in the 4 days. We asked for it to be adjusted but didn't find any evidence of it being done. We even slept with the window open despite being on the ground floor next to some car parking spaces. The water coming from the cold tap in the bathroom was always warm presumably because of their closeness to the hot pipes.
Stayed 3 nights in Oct 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Ok hotel for 3star.Staff friendly
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021