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Diamond Hotel & Resorts Naxos - Taormina

Photo gallery for Diamond Hotel & Resorts Naxos - Taormina

Lobby
Private beach nearby, white sand, beach shuttle, sun-loungers
Indoor pool, 2 outdoor pools, open 10:00 AM to 7:00 PM, pool umbrellas
Indoor pool, 2 outdoor pools, open 10:00 AM to 7:00 PM, pool umbrellas
Indoor pool, 2 outdoor pools, open 10:00 AM to 7:00 PM, pool umbrellas

Overview of Diamond Hotel & Resorts Naxos - Taormina

Diamond Hotel & Resorts Naxos - Taormina

5 out of 5

4.0/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Via Dei Sei Mulini, Contrada Sirina, Giardini Naxos, ME, 98035

Explore the area

  • Popular LocationPalazzo dei Duchi di Santo Stefano4 min drive
  • Popular LocationPorta di Catania10 min drive
  • Popular LocationCathedral of Taormina11 min drive
  • AirportCatania (CTA-Fontanarossa)55 min drive

Choose dates to view prices

About this area

Giardini Naxos

Diamond Hotel & Resorts Naxos - Taormina is located near a private beach and in an area with good shopping. Travellers eager for a bit of culture can stop by Greek Theatre, while those wishing to experience the area's natural beauty can explore Giardini Naxos Beach and Isola Bella. Travelling with kids? Consider Taormina Cable Car and Villa Comunale Garden.

What's nearby

  • Palazzo dei Duchi di Santo Stefano - 4 min drive
  • Torre dell'Orologio - 9 min drive
  • Corso Umberto - 10 min drive
  • Porta di Catania - 10 min drive
  • Cathedral of Taormina - 11 min drive

Getting around

  • Taormina Giardini Station - 8 min walk
  • Catania (CTA-Fontanarossa) - 58 min drive

Restaurants

  • Diamond — 1 min walk
  • Ristorante Malvasia - 3 min drive
  • Ristorante Tiramisu - 3 min drive
  • Pizzeria Villa Zuccaro - 3 min drive
  • Osteria RossoDiVino - 4 min drive

About this property

Diamond Hotel & Resorts Naxos - Taormina

5-star hotel with pools, private beach and full-service spa
Spend the day catching some rays at Diamond Hotel & Resorts Naxos - Taormina's private white sand beach, relaxing by one of the hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa. All 115 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include minibars and premium bedding.
Diamond Hotel & Resorts Naxos - Taormina offers 115 forms of accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. 19-inch LCD televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a health club, a spa tub and a sauna.
Trilogy has 3 treatment rooms. Services include hot stone massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per night)
  • Extended parking on site (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Off-site parking available (EUR 12 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 2.5 kilometers
  • Beach shuttle (surcharge)

Food and drink

  • 1 restaurant and 3 coffee shops
  • 2 poolside bars, 1 beach bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Free beach club
  • Full-service spa
  • Golf
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free area shuttle
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Conference centre (9149 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer

Entertainment

  • 19-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Laptop-compatible safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per accommodation, per stay
Dogs and cats welcome
1 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 10.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 110 per vehicle (one way)
  • Self-parking fee: EUR 12 per night
  • Nearby parking fee: EUR 12 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Diamond Hotel & Resorts Naxos Taormina
Diamond Hotel Naxos Taormina
Diamond Resorts Naxos Taormina
Hotel Diamond Naxos Taormina
Diamond Hotel Resorts Naxos Taormina
Diamond Hotel Resorts Naxos
Diamond Resorts Naxos
Diamond Hotel & Resorts Naxos - Taormina Hotel
Diamond Hotel & Resorts Naxos - Taormina Giardini Naxos
Diamond Hotel & Resorts Naxos - Taormina Hotel Giardini Naxos

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 65 out of 183 reviews
5 - Excellent 36%
Rating 4 - Good. 78 out of 183 reviews
4 - Good 43%
Rating 3 - Okay. 27 out of 183 reviews
3 - Okay 15%
Rating 2 - Poor. 9 out of 183 reviews
2 - Poor 5%
Rating 1 - Terrible. 4 out of 183 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Just okay.
Stayed 1 night in Sep 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the worst hotel experiences I’ve had. To say that this is a 5 star hotel is laughable. I am upset with Expedia for representing it as such. Location: Disgusting. It’s in the ghetto. 30 minute walk to Naxos. 45 min walk to Taormina. All through a dump. Check in: I was given a key to a room. The key worked, and I opened the door on two people in bed. All of us were shocked. Aside from being unpleasant, this is not secure!!! When approaching the concierge, they blamed it on Expedia. Do you mean to tell me your 5 star system doesn’t know if a room is occupied??? I’m a single woman traveling. What if someone walked in on me in the middle of night? Or stolen my belongings? Food: Honestly, I looked at their breakfast and decided it was safer to stay hungry. Room: Broken shower. Hard bed. No blanket. Weak AC. Very old. Price: Absurd for the stressful experience I had there. DO NOT STAY HERE!!!!
Stayed 2 nights in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

3/5 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
A mixed bag
Convenient to visit Taormina since you can leave car in lot for 12 euro or park free nearby. However, we called hotel desk from Taormina to ask where shuttle was picking us up and desk operator Francisco said it wasn't his job to tell us. He was mean in other ways. We returned to an ant infestation and he didn't care. Here's the problem for women traveling in sicily without a man, you will find an enormous amount of rude and dismissive behavior. Must use hotels.com in order not to get taken advantage of. Great deals and desk clerk can't harrass you since all is printed out and priced. This hotel was good because it's near beach and wonderful boating. Also an excellent breakfast included.
Stayed 1 night in Sep 2019

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not provide accurate information all the time.
Stayed 3 nights in Aug 2019