Check COVID-19 restrictions.

Find out moreOpens in a new window

Four Points by Sheraton Catania Hotel & Conference Center

Photo gallery for Four Points by Sheraton Catania Hotel & Conference Center

Featured image
Seasonal outdoor pool, open 9:30 AM to 6:00 PM, pool umbrellas
Seasonal outdoor pool, open 9:30 AM to 6:00 PM, pool umbrellas
Seasonal outdoor pool, open 9:30 AM to 6:00 PM, pool umbrellas
Terrace/patio

Overview of Four Points by Sheraton Catania Hotel & Conference Center

Four Points by Sheraton Catania Hotel & Conference Center

4.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Via Antonello Da Messina, 45, Aci Castello, CT, 95021

Explore the area

  • Popular LocationNorman Castle3 min drive
  • Popular LocationCyclops Beach3 min drive
  • Popular LocationLungomare di Ognina4 min drive
  • AirportCatania (CTA-Fontanarossa)15 min drive

Choose dates to view prices

About this area

Aci Castello

Located in Aci Castello, Four Points by Sheraton Catania Hotel & Conference Center is connected to a shopping centre. Notable landmarks in the area include Norman Castle and Via Crociferi, and travellers wishing to experience a bit of culture can try Ursino Castle. Travelling with kids? Consider Gioeni Park and Etnaland. Discover the area's water adventures with snorkelling and waterskiing nearby, or enjoy the great outdoors with mountain climbing and cave exploring.

What's nearby

  • Norman Castle - 3 min drive
  • Cyclops Beach - 3 min drive
  • Lungomare di Ognina - 4 min drive
  • Via Etnea - 6 min drive
  • Historical Museum of the Landing in Sicily 1943 - 8 min drive

Getting around

  • Galatea Station - 6 min drive
  • Cannizzaro Station - 14 min walk
  • Catania (CTA-Fontanarossa) - 15 min drive

Restaurants

  • Il Timo Bistrot — 1 min walk
  • Il Melograno Lobby Bar — 1 min walk
  • L'Oste e il Mare - 20 min walk
  • Acido lattico - 3 min drive
  • Pasticceria Quaranta - 3 min drive

About this property

Four Points by Sheraton Catania Hotel & Conference Center

4-star beach hotel with a full-service spa
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a steam room. All 168 soundproofed rooms feature free WiFi and minibars. Guests will also find LED TVs, room service and down duvets.
Four Points by Sheraton Catania Hotel & Conference Center offers 168 forms of accommodation with minibars and a safe. Beds feature down comforters. LED televisions are featured in guestrooms. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Aci Castello hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor tennis court, a steam room, a fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Arantia Rubra Mediterranean Wellness has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open selected days. Guests under 15 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered extended parking on site (EUR 18 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 6 kilometers
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 15 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar/lounge
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Access to nearby health club
  • Art gallery
  • Bike rentals
  • Bike parking
  • Bike storage
  • Designer shops
  • Electric bike charging stations
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Scuba diving
  • Seasonal outdoor pool
  • Shopping centre
  • Shopping
  • Steam room
  • Tennis

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre (10764 square feet of space)
  • Meeting rooms - 19

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Designated smoking areas
  • Living plant wall
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer

Entertainment

  • 40-inch LED TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Renovations and closures

The following facilities or services will be unavailable from November 1 2021 to April 14 2022 (dates subject to change):
  • Beach
  • Shuttle services
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 18 October to 14 April:
  • Swimming pool
The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Full-service spa
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs welcome
1 per room
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Airport shuttle fee: EUR 40 per vehicle
  • Covered extended parking fee: EUR 18 per night
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 9:30 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 15 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Catania Sheraton
Catania Sheraton Hotel
Sheraton Catania Hotel
Sheraton Catania Aci Castello
Sheraton Catania Hotel Aci Castello
Aci Castello Sheraton
Sheraton Aci Castello
Sheraton Catania Hotel Province Of Catania, Sicily
Four Points Sheraton Catania Hotel Aci Castello
Four Points Sheraton Catania Hotel
Four Points Sheraton Catania Aci Castello
Four Points Sheraton Catania
Sheraton Catania Hotel Conference Center
Four Points by Sheraton Catania Hotel Conference Center
Four Points by Sheraton Catania Hotel & Conference Center Hotel

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 167 out of 550 reviews
5 - Excellent 30%
Rating 4 - Good. 239 out of 550 reviews
4 - Good 43%
Rating 3 - Okay. 98 out of 550 reviews
3 - Okay 18%
Rating 2 - Poor. 31 out of 550 reviews
2 - Poor 6%
Rating 1 - Terrible. 15 out of 550 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service
Good things : staff amazing especially people at the reception and the bar Bad things : Swimimg pool closed at 19h , no access to the beach when there is a bad weather just because there is no life guarder
Stayed 5 nights in Sep 2021

3/5 Okay

Stayed 2 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Aci Castello.
Stayed 1 night in Aug 2021

4/5 Good

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Points for improvement.
The hotel is nice and the rooms are spacious. Negative points: * There was never someone available for support at the reception. I think they should hire extra staff for the reception. * The breakfast could improve a lot. It was bad. * Twice I called and went to the reception and the lady that was there said she couldn’t help because she couldn’t speak English. I don’t think a big hotel from a well-know chain should have staff that don’t speak English working at the reception. * The pool and the beach service close at 18:30
Stayed 2 nights in Jul 2021