firstly to say that neither my wife nor i have exacting standards when it comes to holiday accomodation- not snobbish at all. but:
depressing location. couldn't open shutters 'cos of proximity to slum. usual uninterested reception (certainly you must not travel to sicily in search of human warmth, nor even much basic civility). 'palazzo' was probably, at some stage, not a profoundly ironic name for this buiilding. breakfast was only moderately poor. room was very clean (also something you CAN rely upon from sicilian accomodation. navigation to dead centre of town is easy - just straight down via etnea - and not too far (or TOO scary). in sum: this is not a hotel. it is poorly equipped, badly in need of refurbishment (it's so dark!) and anyway located in an area suitable only for a hostel (where punters younger than me might actually enjoy the rather basic grafitti tagging visible from their 'window', just across the escalator down to the metro