Swan Shopping Centre

The room was okay, it had a bad smell (I think it was the carpet) but we got used to it. There was only bath towels, no hand towels. The view was amazing. The restaurant downstairs was amazing. We did not spend a lot of time in the hotel, and more in the surrounding area, so that smell did not take the score down too low :)

All of the staff are proactive, charming and so helpful. All queries were answered fully and with good humour. The hotel is beautiful but the staff are extraordinary.

Wonderful team, from reception, to rooftop dinning (salads are insane) to cocktail team. Kind, considerate and so very professional!