Chalets in Surrey

"Robert in the restaurant made our stay!! Friendly and amazing at his job! The hotel was quiet and our room was comfortable and spacious. Food at dinner and breakfast was lovely. Can’t fault it in any way. Thank you! "

"Stayed for 1 night. On arrival was greeted by having to shout to the reception staff as the function room was right next door with a wedding and loud music. States free breakfast on Expedia however, the hotel does not provide any breakfast. This was one of the main reasons for booking this hotel. Walked to the room through dated corridors up and down numerous steps. Corridors smelt "old" The room.....well where to start?....entry light to the room flickered on and off and if you wanted the main lights on this could not be turned off. Mould on the walls, mould around the windows, curtains thin, hanging off the rail and covered in paint, one plug socket a plug wouldn't go in fully and made an electrical fizz sound. Paint work shoddy and must have been completed by a child. The room sloped down. Bathroom.....loose sink, out of hand soap and the shower would not get warm even after playing with the controls for 10 minutes. On the plus side the kettle and WiFi worked. In need of a serious health and safety review and major update or just flattening."

"The hotel and our room were very clean, nice and comfortable. The staff was very friendly, polite and helpful. Breakfast was excellent. The SPA was also very good. The environment was clean and welcoming, and the staff there also friendly, helpful and professional."

"Great hotel! Affordable price and lovely staff. Breakfast included lots of options."

"Had a good stay at the Hilton in Cobham, lovely room although was pretty warm and when we opened the window it was quite noisy outside. Didn’t get the complimentary water and chocolate in the room like we did at the Hilton in Woking. Food and drink were really good and nice to be able to sit outside as well. We were disappointed that we had to pay for the car park as should really be included in the price. Would stay again though"

"Fantastic stay at the Hilton in Woking! Great room(love the extra touches with the water and chocolate) great food and drink, great view in the restaurant and sky bar and great Customer Service, will definitely stay again!"

"Another weekend at Brooklands, this has become our favourite hotel! Parking is easy, reception take payment for you, or free parking if you book direct. Breakfast is excellent, so much so my son and his family join us every stay. Staff are really pleasant and helpful, rooms are lovely, we cannot fault this hotel!"

"Breakfast was great. The staff were all friendly and room service delivered by Sam was lovely "

"Literally nothing left on the breakfast buffet at 9am. No bread, or pastries, no beans or hash browns no bacon etc. To be fair to the staff they were trying their best, but clearly there is a management issue here."