Search Chalets in Guildford

"I love the convenience of the location. This is my go to for when I visit my family and am returning to the USA."

"Room nice and functional. Check-in staff are very nice and the room service was excellent and even asked how our meal was. Very convenient for the terminal 2 airport. "

"Great location for parking and easy access into the North Terminal. "

"If staying over at Gatwick I'd recommended this hotel. South terminal shops are open 24hrs so easy to get a late dinner snack if arriving late. "

"Ideal place to stay on the night before our long plane trip We just wanted to relax, we had neighbours shouting very loudly so my daughter knocked to see if they needed any help! They then were very quiet. We went to the sports bar to get some food. I asked for the pulled pork but without mustard and pickle to be told no they can’t do that! So clearly the food is not freshly made as if it was they could easily do that. I asked another question in the adjoining restaurant which was another refusal. So went in to the airport to get something. The bed was comfy and the room clean."

"Horrendous stay. Hotel was full of exchange students who spent the whole time screaming and running up and down the corridor. Banging doors and running from room to room. This continued until after 1am. Then started again at 5am. Reported to the hotel staff but made no difference. "

"Horrible experience. No elevators, no luggage trolleys. Their security staff( Mr. Abdi) refused to assist me with my luggage. I have bad knees and I was made to climb a flight of stairs to get some ice cubes because Mr. Abdi refused to assist me. There were some exceptional staff( Samantha. Moustafa, Sachiel). I had asked that the hotel manger, Mr. Gil Monsalve call me so that I coukd lodge these complaints but it has been 3+ days and I have not received a call from him. I would NEVER stay at Thistle Heathrow T5 Hotel ever again. There are always options in life.Thanks."

"We loved the hotel and the staff were so helpful and friendly, especially with our little boy. Great room size and lovely breakfast. The only thing was that we did not realise we will have to pay for the pool and with expensive parking and payment for the gym/spa entry, it can add up to quite a bit if you have not checked in advance. Apart from that, we had a very lovely stay and would love to return. "

"Beautiful hotel with friendly staff. So convenient for terminal 5 departures and arrivals, just a short walk away. Just a shame we weren’t staying longer."