Search Hotels by PubLove in Surbiton from £59

Made very welcome on arrival, lovely room, good breakfast, Overall excellent stay

Particularly helpful and efficient staff on reception and in the restaurant. It was very busy in the restaurant but staff were working hard to keep things moving.

Been coming here for a few years now. Always well received by pleasant people.

The staff are so welcoming and the property is amazing. The garden is lovely and the room was very clean. Breakfast was excellent. Special shoutout for Moamen who was very helpful and welcoming to us. Thank you

Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...

This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

Friendly & warm welcome - first class service - very clean throughout, comfortable beds and quiet for such a central Mayfair position.

Great service and super clean

Overall very good value for money

A beautiful building, very tastefully decorated and furnished, staff could not do enough for us. Would definitely recommend.

First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)

Charming hotel, attentive service, very comfortable room and bed. Would stay there again and would definitely recommend

Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.

Beautiful place.. amazing staff and beautiful piano bar too boot!

From our arrival at the property we felt very welcome and comfortable. From Marks initial greeting on reception to all orher aspects of our stay we were extremely happy. This business , 52.years in the making with Marks father and uncle is a very slick family run outfit. All staff we encountered including chambermaids were exceptional. They could all not be more helpful and gave valuable information where needed about things like where to get the Uber boat from rather than walking to the City...

Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!

Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.

A new, well appointed boutique hotel in Kensington. Everything is in very good condition. The rooms are compact but very comfortable and quite well appointed. Friendly and helpful staff. Basic bar and restaurant if needed. I'd happily stay again next time I need a hotel in this area.

Really kind and welcoming staff, lovely hotel in a great location. We really enjoyed our stay at the Holmes hotel where a lot of thought has clearlt gone into quirky details and Sherlock Holmes themed decor.We particularly appreciated the nice touch of the sherlock holmes books for our two boys.