London Hotel Guide. Red Carnation Hotels in London, England

The staff at this hotel really make the difference, the rooms are nicely appointed, and all with a great location!

The Milestone Hotel is the best hotel in London! From the spectacular staff to the beautifully decorated rooms, the Milestone lives up to its reputation as one of the finest hotels in the world. The food is excellent, the location could not be better, and every area of the hotel is immaculately maintained. When in London, we would never consider staying anywhere other than the Milestone.

This is a high-end boutique hotel in an amazing location; it's 5 minutes from the Museum of Natural History / Victoria and Albert Museum, as well as 5 minutes the other direction from Harrods. It's also surrounded by a bunch of good restaurants and grocery stores if you need anything. The staff was very friendly and helpful, and gave us a free upgrade on arrival, which was awesome. Our room blew us away in its size, lighting, comfort and decor, and was immaculate down to the very last detail. The only problem we had was with the bathroom, which is quite small at about what I would guess is 5sqm2, so it's pretty tiny compared to the size of the room. They also missed a detail where you can't completely rest the toilet lid as it bumps into the flush handle. Not a big problem but I wonder how they got everything right but that. Oh, and the rooms don't have a full body mirror for the ladies. One thing; most of the guests seemed to be older and English, we didn't feel like we really fit in especially in such a small hotel with maybe 30 rooms at the most. There was a fire alarm problem and the manager came to speak to the guests during breakfast but it was pretty clear she didn't know how to talk to us (Asians) compared to the other older English couples at breakfast. Not a huge problem -- it will have to figure out how to move with the times. Would definitely come back here again.

Awesome hotel,clean rooms, friendly staff, and great food!

The Rubens is an elegant, comfortable hotel located near Buckingham Palace. It's staff was very accommodating and it's centrally located to many sites in London. My husband and I would definitely recommend it to fellow travelers.

From the minute you arrive you are made to feel like you are a truly valued guest. The staff are polite and incredibly attentive, whilst not getting in the way. The whole hotel is just perfectly appointed and even the standard rooms are to a great standard. Beautifully clean and luxurious. Couldn't have had a better stay.