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"Lovely to have the garden view and to be on the ground floor as there is no lift. Very peaceful location at a reasonable price. My first choice when I stay in Redditch."

"Nice enough, but nothing special. A couple of little things made it 4 stars not 5- we only had one towel between two of us, the water pressure from the tap was very poor, the lights seemed to not be working all fully, and we couldn’t seem to turn the extractor fan off completely! But the bed was comfy enough and the room was clean. The room was also quiet, we had no road noise. "

"Easy check-in, arranged late check-out. Quality room; really good breakfast. Central location for everything that makes Stratford such a lovely place to visit "

"Very welcoming from the start, with some great recommendations on places to check out as I was new to Cheltenham. I also really appreciated them taking my luggage to my room while I was out, as I had arrived a bit early for check inn such a helpful touch."

"The hotel has been photographed well, but in reality the hotel has become a bit dated and worn around the edges. The jacuzzi was not working and the pool temperature was cold. Tiles missing in the steam room, and left broken on the floor. The ladies pool changing room showered were dirty with numerous large chunks of grit on the floor. I alerted the staff and though they apologised did not appear to leap into action to rectify the issue. The room I stayed in was missing any bathroom door hooks so my towel got soaked when the water leaked from the shower tray, onto a floor which has clearly been damaged from previous leaks with cracked grout. Bathroom also had dirty and mildly rusty towel radiator. Mattress was acceptable but had seen better days as the did the base of the bed which just looked battered. Food was acceptable but overpriced given the quality. The staff were polite and courteous and the views lovely, but overall I wouldn’t recommend to others. "

"I stayed for my birthday yesterday and had the best time. Amazing food in the restaurant and breakfast was also good The staff are really helpful and friendly Lovely garden outside The coffee Lodge is a nice cosy spot The room we stayed at was 217 and it was better than expected, the bathroom was spotless and the bed was comfy, the interior was so stunning. I would definitely stay here again "

"Lovely grounds Clean room Nice staff Lots of parking Thin walls, woke up early from next room on phone Dogs barking early outside"

"I would expect a fridge in the room for the price "

"Friendly helpful staff, good breakfast and good value for money."