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"I have nothing negative to say about the Aiden! The staff is awesome, the breakfast and sushi restaurant are awesome, and the pool is great!! We come to this hotel every year and its always a perfect stay."

"Garage elevators not working"

"Great but shutting down so maybe attention to detail issue. But everyone was great. "

"The card/payment system was malfunctioning upon my arrival which delayed me settling in for the night after traveling & before business meetings the following morning, television/cable was out for the entire hotel for majority of my stay, and 1 out of 5 washers were working. This was determined after I attempted to use another washers. This required myself and other guests to manually transfer soaking wet clothing. Only one washer was labeled as out of order. Others had dirty standing water in them or would not wash at all. This led to wasted laundry product and time. Although there was a staff member that came into the area to mop up the water that dripped from wet clothing, I still had to go tell another staff member about the machines so that they would be properly labeled preventing others from wasting. Also, the amount listed on my receipt was lower than what I actually paid. That’s concerning and questionable."

"Breakfast ok. Requested gluten free and staff provided muffins. Asked to check in early and to leave after 12 pm checkout. Both refused. Stayed her one year ago with family for several days and staff were very attentive and couldn’t do enough. Not so much this year. I do, however, love the large roomy suites. "

"The property is very run down and dirty. Staff was not helpful nor friendly."

"The lake view was beautiful! The room was cool & clean The staff was IMPECCABLE From Brook at front Desk to Cris helping with luggage & the Valet guys at check in Friday & luggage help with Lindsey Campbell at check out The restaurant area was clean & the gym was beautiful and clean as well I’d def stay here again ! "