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"Cleanliness: 5. Very cleaned room with no foul smells Staff: 3 - no warm greeting, very automated. No smiles. Hotel room: - 2. While the room was clean, it had a few issues. This was a suite. The suites are located on the second floor right in front of the loud lobby. At all times you’re able to hear loud noises and people laughing and talking. Not an ideal location. Lights next to bed buzzed all night, very annoying. The electrical outlet in the bathroom didn’t work which was a huge inconvenience. The hotels “store” are unbelievably expensive. Disney prices, is ridiculous. "

"Great hotel in a great location . Would definitely recommend"

"Older property but well maintained. I have no complaints about my stay."

"Everything was amazing from check in to breakfast to customer service! Definitely will come back again. Thank you."

"Breakfast was good although repetitive and fairly limited. For example, same thing every day. Sausage was tasty but never had bacon. I never found fruit. We did not use the pool. The employees were excellent and extremely helpful. Parking is a little pricey and the valet parking was slow at times. The hotel offers free drinks and a buffet every night which is highly unusual. We found the free drinks not to our liking, but the food was different each night and really only one item with salad greens and some kind of roll. The food was tasty. We ate there only two nights but all the mornings (4). Great location. You can walk almost everywhere. We walked to the historic Market Square, the Alamo, the Riverwalk, the Governor's House, San Fernando Cathedral, the Magic Saloon (lots of fun, highly recommend), and the Western Art Museum (also recommended) We drove to the UNESCO Historic Mission National Park, the San Pedro Creek Culture Park which you could walk, and the Pearl Brewery District. The first night we were there the San Antonio Spurs won their play off game and the streets were raucous with noise, Horns blaring, tires revving until 1 or 2 am. The hotel was not insulated for that type of noise!"

"We had a great stay! Excellent service at the pool and restaurant. I recommend!"

"Very clean room slept comfortably staff was excellent.breakfast was great "

"Great hotel located downtown close to all west Dallas for easy access to midtown. Breakfast is delicious and the supper is great too with wonderful room service. The staff is warm and welcoming. The room was nice and clean and made a cozy one day stay."

"Staff was not approachable"