Telephone Holidays from £1,668

The front desk folks are so friendly and helpful. I first used this hotel as part of their park and fly offer, but have gone back when needing to stay in Dallas because it is just easy with protected parking and easy access to downtown and Dallas Love Field.

The construction work looks pretty amateur and the bed frame was quite shaky. The bed is very firm. Space is clean and staff is friendly and helpful. I do wish the shampoo and conditioner was not a 2 in 1 but separate for the curly haired folks. Space was good and was very convenient in location. I would stay here again.

Our room was at the front of the building, on the highway, so quite noisy. The desk agreed to move us to the quieter section but for one reason or another that never happened. Fortunately there was a fan hidden in a cabinet under the sink that provided some white noise. The room itself was fine with some small issues... one of the two TV remotes was dead and the tub spout was barely attached to the wall so pulling the diverter up was difficult and not real effective. The Managers Reception was weak compared to other E.S.'s I've stayed in. Breakfast was fine. Overall a decent stay but not up to the usual E.S standard. I'll find somewhere else next trip.

Room was clean and staff was nice and helpful. They put me in a quiet room which was exactly what I needed. The pillows are big fluffy lumps and they gave me the worst stiff neck. Also, no shampoo! You can’t tell when the bottle is empty. I called to get shampoo and I got two more conditioners because it said apres shampoo and was confusing to the staff, I think.

Trying to have a meal in the evening was very difficult. There were no options that were not heavy fried as far as appetizers to just have with a drink. My friend wanted a black coffee and the guy who was taking our order at the bar, said go and serve yourself at the free coffee in the middle. And he said they had just made it an hour ago, but I’ve had been waiting in the lobby for an hour and I didn’t see anybody replaced coffee.