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Grand Palladium Kantenah Resort & Spa All Inclusive

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Luxury
VIP Access
5.0 star property
8.8

Excellent

Luxury all-inclusive property renovated in 2023 and located near Puerto Aventuras Marina

Located close to Akumal Beach, Grand Palladium Kantenah Resort & Spa All Inclusive provides a free breakfast buffet, a bowling alley and 2 swim-up bars. With a private beach, a beach bar and beach massages, this property is the perfect place to soak up some sun. Treat yourself to hydrotherapy, a sports massage or a body scrub at Zentropia, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. The gym offers Pilates classes and fitness classes; other things to do include basketball, kayaking and archery. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.

Popular amenities

  • Spa
  • Parking included
The current price is £237
includes taxes & fees
31 May - 1 Jun

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About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

  • Luxury all-inclusive property renovated in 2023 and located near Puerto Aventuras Marina
  • Located close to Akumal Beach, Grand Palladium Kantenah Resort & Spa All Inclusive provides a free breakfast buffet, a bowling alley and 2 swim-up bars. With a private beach, a beach bar and beach massages, this property is the perfect place to soak up some sun. Treat yourself to hydrotherapy, a sports massage or a body scrub at Zentropia, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. The gym offers Pilates classes and fitness classes; other things to do include basketball, kayaking and archery. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
  • Other perks include:
    • 5 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars and sunloungers
    • Free self-parking
    • Tennis courts, express check-in and babysitting (surcharge)
    • A front desk safe, meeting rooms and wedding services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 252 rooms boast comforts, such as 24-hour room service and furnished balconies, in addition to thoughtful touches, such as air conditioning and bathrobes.
  • Extra conveniences in all rooms include:
    • Bathrooms with Jetted bath and rainfall showers
    • 32-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, free infant beds and coffee/tea makers

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • In-room minibar (all beverages included)
    • Dining availability limited at one or more venues

Activities and facilities/equipment

  • All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

    • Kayaking
    • Snorkelling
    • Windsurfing

Land activities

    • Fitness facilities
    • Miniature golf
    • Football
    • Tennis
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Language
    • Water fitness

Entertainment

    • On-site entertainment and activities
    • Theme parties

Similar properties

6 outdoor pools, pool umbrellas
Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive
Kantenah
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
9.0 out of 10, Wonderful, 286 reviews
The price is £467
includes taxes & fees
31 May - 1 Jun
Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Grand Palladium Kantenah Resort & Spa All Inclusive?

As of 25 May 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Kantenah Resort & Spa All Inclusive on 31 May 2026 start from £237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium Kantenah Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium Kantenah Resort & Spa All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Grand Palladium Kantenah Resort & Spa All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Grand Palladium Kantenah Resort & Spa All Inclusive located?

This Kantenah property is on the beach, 6.6 mi (10.6 km) from Puerto Aventuras Marina, and within 16 mi (25 km) of Akumal Beach and Xel-Há Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 636 out of 1010 reviews
Rating 8 - Good. 204 out of 1010 reviews
Rating 6 - Okay. 77 out of 1010 reviews
Rating 4 - Poor. 46 out of 1010 reviews
Rating 2 - Terrible. 47 out of 1010 reviews

Reviews

Verified

10/10 Excellent

Thomas Adam Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, food was excellent and varied. The property around the sea looked tired; but we stayed in the new buildings overlooking the pool, and it was excellent
Stayed 10 nights in May 2026
Verified

10/10 Excellent

Graydon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very nice pools and grounds. Only downside was small beach and minimal effort to remove seaweed.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great peaceful stay
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely accommodating - plenty to do for the kids - excellent pools and access to other resorts on property
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, Alfredo at the sand castle bar was great.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect resort for a family with kids! Clean rooms, friendly staff, great food, various entertainment!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with a lot of amenities for families.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Virginia Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time and enjoyed our stay at the Grand Palladium Kantenah resort. The staff were incredible and very helpful from check-in to check out. David and Cielo, our private concierges, made sure to keep us updated every day on activities and checking in to make sure everything was as we needed. The pools were clean and we enjoyed our relaxing time in the sun. We even did the Aquagym class and had a great time. I highly recommend this resort.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Pool areas were amazing excellent for families of all ages, phenomenal staff. Everything was absolutely incredible made for a trip of a lifetime for our family!
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Lyudmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is huge and clean, a lot of activities for kids.
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Cherise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the family section. Amazing staff, clean and an overall beautiful resort! Pools were warm and clean!
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite resort in Riviera Maya. Every trip is fantastic. The staff are amazing. We would visit to see Maria at the Family Selection pool alone.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Heather Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay. We stayed Family Select with a swim out and enjoyed it immensely. Food was excellent, property is breathtaking… service sublime
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Lots to explore. Very attentive staff, as well. We loved our stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Samaneh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a beautiful and memorable stay at this hotel. The architecture and atmosphere were so breathtaking that it truly felt like being in another world The service was exceptional — every staff member was kind, welcoming, and professional. The food was amazing with many delicious options every day. One of the most special parts of this place was the incredible nature surrounding the hotel and the beautiful animals living there. It made the experience feel unique and peaceful. We created wonderful family memories here that we will never forget. Everything about this stay felt magical, and we truly hope to come back again someday.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Nathanial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beautiful beach, good food, great hospitality and professionalism from staff
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pools. Staff were very nice. The food was good. Overall a great family stay.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Anthony Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools all really nice and well maintained. Staff was all friendly and rooms were awesome.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The hotel was very clean, comfortable, and beautifully maintained. The staff was friendly(Kiyoshi, Daniel, Julio and other ones) professional, and always ready to help. The room was spacious, quiet, and had everything needed for a relaxing stay. The location was convenient, and the overall experience exceeded my expectations. I highly recommend this hotel and would gladly stay here again!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Genesio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The pools were great! The food was great! The customer service was incredible. The butlers were so helpful and amazing! Big thanks to Kiyoshi & Daniel H., they always went above and beyond for us! the beach was a little let down because of seaweed but our kids didn’t care much and the service was great too!
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was very nice and enjoyable
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kari Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family selection swim up bar was a huge hit amongst the kids! The staff were fantastic and went above and beyond to help us with everything we needed. We loved everything about our stay at this resort.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pool and activities were fantastic! The rooms were kept spotless. The staff was amazing. We truly couldn’t have had a better experience.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Selection swim out room is hard to top, it will be hard to go back to a regular room after having your own pool. The staff were amazing at every restaurant to accommodate my gluten free needs, butler service was so great to have!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Sandi E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent! We opted for a Family Select swim out room and it was totally worth the upgrades. Our son woke up every morning and swam first thing while we ordered room service for breakfast. The beach was not crowded at all and the staff was so accommodating and welcoming. The facility was super clean and I felt like a royalty! It was our beat vacation by far.
Stayed 4 nights in Apr 2026