Ratings based on 114 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Lovely hotel exterior and gardens

Posted 24-Jul-2016
Pros: king size bed instead of the double we were expecting.
Cons: Bathroom was very clean but a bit tired, as were the carpets and furniture
Only stayed for one night with friends as we were touring around, but everything was clean and comfortable.
4out of 5
by Lisa from Kent

Court house madly

Posted 27-Apr-2016 on Hotels
Only stayed one night comfortable bed fish and chips lovely Little dissappointed stayed in new wing of Hotel not court house itself breakfast great.
5out of 5
by Jon from Halesowen

Delightful trip to Ironbridge.

Posted 27-Jan-2016 on Hotels
We spent a lovely Sat night at the Mercure, had a very good meal in the restaurant and had easy access to the Ironbridge on the Sun morning. The room/bathroom was spotless, the staff were exceptionally helpful, making our stay terrific. Well done!
5out of 5
by Malcolm from Birmingham

December weekend break.

Posted 16-Dec-2015 on Hotels
We stayed for a weekend in December to attend our friends 60th birthday nearby. Lovely room, nice staff. We had a drink in the bar late on Saturday night and a member of staff brought us some chocolates and grapes which was lovely.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 01-Dec-2015 on Hotels
4out of 5
by A verified traveller

Posted 18-Nov-2015 on Hotels
Lovely hotel but the room was a little tired
4out of 5
by James

This traveller left a rating score only Posted 10-Nov-2015 on Hotels
4out of 5
by Serge from Charleroi

Posted 25-Sep-2015 on Hotels
Superbe bâtiment au milieu de la nature. Un rapport prix/environnement exceptionnel !
2out of 5
by Ronnie from Holywell

shower playing up

Posted 14-Aug-2015 on Hotels
the shower did not work, the toilet flush had to be played with to get it to stop flushing,the door lock was a pain to use,sometime's it would let you in,the room could do with a deep clean and new carpets
3out of 5
by A verified traveller from Surrey

Picturesque hotel shame about the staff's attitude

Posted 28-Jul-2015
Historic hotel situated down a wooded lane,ideal for a wedding venue... room was quite good although it had looked like they had recently refurbished & not removed the dry plaster or paint spots from inside the bath! Staff weren't very welcoming upon arrival & even worse at breakfast the next morning - they decided to argue with me 'at the breakfast table' in front of the other hotel guests saying that I was on a 'room only' basis! I explained once I've eaten my breakfast that I would provide the appropriate paperwork, they continued to argue with me then & there... Once I got to reception with my luggage & paperwork they then said 'oh, sorry'.Its not good enough to be haled up in front of other guests - how unprofessional indeed. Our first & last stay..reading other reviews they have said the same...lovely hotel, poor staff!