Ratings based on 30 verified reviews

4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.0 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 28 Nov 2019 on Hotels
Sight seeing in Kyoto. Convenient, clean and in a good area
Comment from Hotel Management
7 Jan 2020 by Stay SAKURA Kyoto, Hotel Management
Dear Whitney Thank you for your favorable feedback. It really warms our hearts! Our warm hospitality awaits your return sometime soon.
5 out of 5
by a verified traveller

Posted 26 Aug 2019 on Hotels
Near Nishi hongengi Temple,very nice and good place.I love everything
4 out of 5
by a verified traveller from Los Angeles

Posted 12 Aug 2019
OK for the price and neat place. Close to transportation.
4 out of 5
by a verified traveller

Posted 17 Jul 2019
It was clean and quite. Well placed near to touristic attractions.
3 out of 5
by a verified traveller

Posted 17 Jun 2019 on Hotels
I booked the hotel because of proximity to Kyoto Station, only to find out that the guest center is near the station while the actual room is 2km from station. Also, the shuttle is only available during certain hours and I did not have the fortune to arrive in Kyoto during those hours.
Comment from Hotel Management
25 Jun 2019 by Stay JAPAN, Hotel Management
Hello Jeremy, Thank you very much for staying with us this time. We are sorry to make you uncomfortable during your stay. We will make an improvement on our customer service and hope to see you again.
5 out of 5
by a verified traveller

Awesome place

Posted 16 Jun 2019 on Hotels
Awesome place, great for the family.
Comment from Hotel Management
25 Jun 2019 by Stay JAPAN, Hotel Management
Hello Marcel. Thank you very much for staying with us this time and leaving us such a lovely review. We hope to see you again!
5 out of 5
by a verified traveller

Posted 29 Mar 2019
The size of the room and the condition it was in was exceptionally great!
Comment from Hotel Management
31 Mar 2019 by StayJAPAN, Hotel Management
Thank you for choosing StaySAKURA. We are so happy to hear that you have enjoyed your stay. Looking forward to seeing you again:)
4 out of 5
by a verified traveller from Mount Shasta, CA

Posted 30 Nov 2018
This property is in a quiet neighborhood near a large temple. Not close to restaurants making a bit of a walk to eat. Very safe and clean.
Comment from Hotel Management
12 Dec 2018 by Song, Hotel Management
Thank you for your stay at SAKURA Kyoto Nishi Hongan-ji Dragon.We will probably make even more of an effort to welcome you again. Best regards, Stay Japan
4 out of 5
by a verified traveller

安くて全体的には良かったと思います。

Posted 29 Feb 2020 on Hotels
安くて良いと思いましたが場所がわかりにくく電話でお聞きしたのですが電話が転送など飛び説明してくれる人にたどり着けなくて困りました。お部屋は全体的に綺麗でしたがホテルのようにキチンとしてないのが残念でした。洗濯機があり便利だなぁ、と思いました。
4 out of 5
by a verified traveller

Posted 30 Nov 2019
立地は静かな場所で良好でしたが路地の中にあり探すのに少し苦労しました。。部屋は綺麗で満足です。 大人2人、子供3人で宿泊するには少し狭いと感じました。コーヒーのサービスはありがたかったですがコップが欲しかったです。
Comment from Hotel Management
8 Dec 2019 by Stay SAKURA Kyoto 龍, Hotel Management
この度はStay SAKURA Kyoto 龍にご宿泊頂きまして、誠にありがとうございます。 またご滞在中にお客様にご不便をお掛け致しましたことお詫び申し上げます。 コップは部屋内のキッチン上段の棚の中にご用意させていただいておりました。わかりやすいご案内が出来ず大変申し訳ございませんでした。 今後も、お客様に快適にお過ごしいただけるよう、スタッフ一同サービスの向上に努めて参ります。 お客様のまたのお越しを心よりお待ちしております。 予約担当 村中