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"The hotel has a great location and overall offers a pleasant stay. However, the non-refundable cancellation policy is quite restrictive. Additionally, while some staff members are warm and friendly, others could be more welcoming and approachable, as their lack of hospitality and warmth was noticeable at times."

"The location was great for our trip. Lovely to be able to travel with our dog. Harry’s food options were delicious! "

"The new lady of breakfast (still being trained) was fantastic! Polite, engaging and a credit to the hotel. "

"It was my first time staying at Hotel La Tour. The room was tidy and clean just like in the pictures online. The room creates a nice atmosphere and comfort. I highly recommend this hotel :)"

"Room was clean and tidy which is what you expect. Staff very helpful, polite, and willing to help. Stayed to go to Harry Potter world which is literally over the fence but a little drive. Plenty of parking Breakfast really good. Enjoyed Burger in the evening.Bar is amazing, enjoyed loads of swimming which is added bonus than staying in hotel which dosnt have a pool would stay again for sure."

"It’s good value for what it is; rooms are basic and clean. Perfectly comfortable for a good night’s sleep. Plenty of parking spaces. £22 for evening buffet which is not amazing, but not bad either. A decent gym, nice size swimming pool, jacuzzi and sauna are available and included in the price. Overall I’d stay here again."

"Free parking is always nice. Breakfast was good. Rooms are dated with small tv screens. Pool is small and only given 30 mins slots."

"Good food in the restaurant "

"We got moved room at midnight, and had to move all of our belongings because the power in our room wasn't working, which was an issue the desk knew about when they gave us the room. Then, when I attempted to get a refund on the room for the night, we were offered free breakfast, but the lady on the desk was desperate to haggle down the number of days we got it for. Just felt very cheap and really made us not enjoy the stay."