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nice hotel, the A/C in our room was broken, hotel staff was called out but it did not work. Was told it would be working and turned on our return which was 2.30am last Saturday which was 0degress cold out so was looking forward to a warm room got in the room and it was cold, A/C was turned off so ...
Staff were very helpful and friendly. The rooms and environment showed a little wear and tear, but the things that matter, ie lovely, spacious, comfortable bathroom and wonderfully comfy bed, were great. It will definitely be my 'go to' hotel in Sheffield.
I have stayed regularly at the Mercure for the last 2 years. It always offers great value. One thing of note this time round is the complimentary drinks offer has reduced. There was no hot chocolate and no biscuits :( The double beds are also far too soft for my back and I would recommend a twin ...
This hotel is a 5 minute walk from the railway station. Very easy to find. Staff were all very friendly and made us feel very welcome. My daughter was given a soft toy which was a nice gesture. Nice clean room, my only grumble was I found the bed to be very uncomfortable and didn't get the best night's ...
Unfortunately no bottles of water in basic rooms. Asked for small bottle of water to be sent to room and was told would cost the price of the water plus £5 room service! Got from bar at £1.50 but would expect an hotel of this standard could provide same in room - even for basic rooms. Suggest add ...
This is a good hotel and the price we paid was excellent. Room was clean and quite large. Bathroom was excellent. Bed was a bit soft. Staff very attentive. The breakfast was good and cooked to our liking. Car parking no problem. It was full but I found a space.
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