Search Hotels by PREM Group UK in Sharpness from £89

"Ants in the bedroom and on the bed"

"Great hotel, clean, good breakfast, central location."

"Staff are lovely and friendly and the hotel is very clean. It's located 10 mins walk from the station in a good central area where there are plenty of bars, restaurants and things to do. We were initially given a room which looked out of the back of the hotel at a concrete wall but when I asked to change to a room with more light and a more pleasant outlook the staff were fab and more than happy to oblige. The room we were given instead had a great view over the city and loads of light and its well worth asking for this when you book. Great checkout time of 12noon today (Sunday). The website did say this hotel has parking but you do need to phone and book this in advance as its limited. We parked in nearby Princes St car park which was 28 pounds for 24 hours and is a 5 min walk away. We would recommend a lovely traditional Italian restaurant nearby callled Giuseppes. Its on the steps up to St Nicholas' Market and was delicious and great value. Also theres a great coffee bar next to the hotel called Fika which again has lovely staff, great coffee, cool decor and it does super tasty breakfast baps as well as sandwiches and cakes. A super stay."

"The reception staff member when we arrived was not very helpful, did not tell us about breakfast or the pool times etc , tried to over charge our room by a lot of money , was not friendly at all The room was clean but every time you used the toilet it made a really loud noise after flushing You also had to pay £8 per night for parking"

"We checked that we could get an accessible room before making the booking. We also stated our requirements on the booking form. The request was on the system but unfortunately not fulfilled. We were told if we didn’t accept the room, we would not be refunded (even though the hotel had admitted fault). We were then taken outside (in the rain), to go through the bar, restaurant and many doors before reaching our room. The rooms are extremely outdated, with no air conditioning and the radiator being on, with no means to turn it off. The tiny gap in the open window did nothing to help the situation. Accessibility for wheelchair users is ridiculous. I can honestly say it is one of the worst, disorganised places we have ever had the misfortune to stay at "

"Went down for breakfast around 10am, and a lot of items were running out, the hot drinks machine were broken, so could only have hot water from a flask which also ran out. The flask said "coffee", so it wasn't clear that was just hot water."

"Easy location. Great food!! "

"Location perfect"

"Rooms lovely building and gardens beautiful stzff very helpful"