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"Good from start to finish. It’s a big city centre hotel with a great ethos. Staff are helpful and friendly, it’s clean and comfortable and facilities are good. 10/10 from me for my one night stay. "

"It was a new experience but one we enjoyed "

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"Our ‘ go to ‘ hotel when down in Bristol Can’t fault it . 10/10"

"We had a really nice 2 night stay, we checked in earlier as our room was ready, which was a lovely start. The hotel was beautiful, the service was excellent, the bed was very comfortable, the shower hot and powerful. We enjoyed some nice food in the atrium bar, a lovely afternoon tea in the 1853 restaurant. And some nice 6 oclock gin on the terrace - all with fantastic service. The only negative was the room was so hot it was uncomfortable, a fan was provided and was really needed. There was also a huge generator outside, and the loading bay was noisy. (room 6 - junior suite) "

"All areas were clean Staff were very helpful"

"Great place to stay very good staff "

"Very nice hotel, spacious and very comfortable. We chose it for its proximity to the Hippodrome theatre but would happily visit again to spend more time exploring Bristol. Added benefit was the Miller and Carter on site restaurant. "

"All the staff were helpful and friendly . An asset to the hotel . Went out of their way to help . Extremely comfy bed and lovely bedding . Food was good standard . Drinks were quite expensive but didn’t spoil our experience. The spa looked good too . "