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"Absolutely horrible experience. Forget complimentary water bottles—there wasn’t even a glass available in the room. When I contacted reception, I was told I needed to earn points just to access such basic amenities. That’s completely unacceptable for a hotel of this standard. I would genuinely prefer staying in a budget hotel over paying premium rates for Hilton. Extremely disappointing, and I won’t be choosing Hilton again."

"Nice clean room convenient to Sheffield centre. Friendly staff. Thankyou."

"Excellent location. Breakfast Excellent and also made use of gym"

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"A nice clean room and shower. Perfect for a comfy sleep after a night in Sheffield. Will definitely be booking again."

"I held off posting this review as I sent the hotel a email first but it’s been nearly a week without a response for them to address my stay directly Very disappointed in my stay. Was given keys to an occupied room and shocked both myself and whoever was in the bed on entry. Given no explanation of what happened and no goodwill gesture for this distressing experience Furthermore the room was way too hot, despite leaving windows open all day, the pillows were dreadful all lumpy and breakfast selection limited, poor quality and cold This is the first time I’ve felt the need to post a review of any hotel but a four star hotel that cost me a lot of money I would have expected much better service. The main thing driven me to post this is the occupied room on arrival and the lack of any compensation provided for this experience. "

"Staff were very nice at the bar"

"Wide breakfast selection, high quality"

"We stayed one night and the room was a good price with a decent bathroom but the bed was uncomfortable for two people - we kept rolling together in the middle. We didn't have breakfast or use the bar so I can't comment on other aspects of the hotel. "