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"We didn’t partake in the food options, but initially we thought the room was clean. Second night we found a full ant colony on our floor. There were hundreds of them. Their remedy at the time which was only verbal from the from desk was that our last night ( which we found the ants) would be free and the previous night would be discounted. Come check out, neither of that happened. The front desk stated because this was booked through Expedia they couldn’t do anything but waive the $20/ parking fee. I explained what the night staff had told us, and he was only willing to give me a discount on the last night because we had gotten an upgrade??? To a room with a balcony ?? Me and my daughter left feeling as if our situation was not at all important to the hotel, and that it wasn’t any sort of big deal. Mind you this all happened at 7-8pm, so it would have been very difficult for us to find another hotel. Of note: our “upgraded room” had mould in the shower. This was extremely poor communication between staff. - for verification of the said ant colony, we were able to get two videos showing at length the amount of ants in the room. In fact the evening staff member asked that I airdrop it to his phone. "

"The location was convenient to many restaurants and bars and subway access. We loved the suite room because it didn’t disturb late night activity goings and comings."

"When we checked into the room, we saw someone else's underwear at the base of the headboard, which makes us wonder whether the room was really cleaned or not."

"Great place for stay"

"Everything was excellent, very convenient location!"

"Nice recently renovated boutique hotel. Rooms are small (cozy) but well appointed. Staff were very friendly. Workout area had the basics and was clean, but small. No parking at hotel but Grren P and ImPark right next door which was convenient. Hotel is in a great location steps away from Union "

"Toilet had an issue and door stuck but other than that great experience. Staff very friendly and helpful and great location."

"Convenient to airport. Clean and comfortable. Good bed"

"Clean, very comfortable, modern room bright and airy design.wonderful bed, very close to airport. Highly recommend."