Hilton Toronto/Markham Suites Conference Centre & Spa

Photo gallery for Hilton Toronto/Markham Suites Conference Centre & Spa

Primary image
Indoor pool
TV, pay-per-view films
Minibar
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Hilton Toronto/Markham Suites Conference Centre & Spa

Hilton Toronto/Markham Suites Conference Centre & Spa

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
8500 Warden Avenue, Markham, ON, L6G 1A5

Explore the area

  • Popular LocationFlato Markham Theatre12 min walk
  • Popular LocationFirst Markham Place19 min walk
  • Popular LocationMarkham Pan Am Centre4 min drive
  • AirportToronto, ON (YYZ-Pearson Intl.)28 min drive

Choose dates to view prices

About this area

Markham

Located in Markham, Hilton Toronto/Markham Suites Conference Centre & Spa is connected to the convention centre. Flato Markham Theatre and Ontario Science Centre are cultural highlights, and some of the area's popular attractions include Toronto Zoo and Canada's Wonderland. Looking to enjoy an event or a match while in town? See what's going on at Markham Pan Am Centre. Spend some time exploring the area's activities, including outlet shopping and golfing. Guests appreciate the hotel's quiet location.

What's nearby

  • Flato Markham Theatre - 12 min walk
  • First Markham Place - 19 min walk
  • Markham Pan Am Centre - 4 min drive
  • Pacific Mall - 7 min drive
  • Seneca College - Markham Campus - 8 min drive

Getting around

  • Unionville Station - 5 min drive
  • Don Mills Station - 10 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 28 min drive

Restaurants

  • Gal's Sushi - 4 min walk
  • Cora - 7 min walk
  • Casa Victoria - 8 min walk
  • Felix & Norton - 9 min walk
  • Terre Rouge - 13 min walk

About this property

Hilton Toronto/Markham Suites Conference Centre & Spa

Eco-friendly hotel connected to the convention centre in Markham with full-service spa
Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. Weekly housekeeping is available.
Hilton Toronto/Markham Suites Conference Centre & Spa offers 502 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Televisions come with premium cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Glow Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

Chinese (Mandarin), English, Filipino, French, Greek

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 10 per day)
  • Valet parking on site (CAD 20 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 24 for adults and CAD 11 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (45000 square feet of space)
  • Meeting rooms - 26

Outdoors

  • Garden

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs/34 kg

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 3 per cent of room rate
The resort fee includes:
  • Health club access
  • Fitness centre access
  • Partner property pool access

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CAD 24 for adults and CAD 11 for children (approximately)
  • Self-parking fee: CAD 10 per day
  • Valet parking fee: CAD 20 per night
  • Pet fee: CAD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 5:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Conference Centre
Hilton Suites Conference Centre
Hilton Suites Conference Centre Hotel
Hilton Suites Conference Centre Hotel Markham
Hilton Toronto/Markham Suites Conference Centre Hotel Markham
Hilton Toronto/Markham Suites Conference Centre Hotel
Hilton Toronto/Markham Suites Conference Centre Markham
Hilton Toronto/Markham Suites Conference Centre
Hilton Toronto/Markham Suites Conference Centre & Spa Hotel
Hilton Toronto/Markham Suites Conference Centre & Spa Markham

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 575 out of 1042 reviews
5 - Excellent 55%
Rating 4 - Good. 293 out of 1042 reviews
4 - Good 28%
Rating 3 - Okay. 72 out of 1042 reviews
3 - Okay 7%
Rating 2 - Poor. 50 out of 1042 reviews
2 - Poor 5%
Rating 1 - Terrible. 52 out of 1042 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

3/5 Okay

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice however the rooms are only cleaned every three days. I had to ask to have my garbage emptied and for clean towels. I don't recommend the breakfast. The eggs were undercooked, sausage tasted terrible and there were tater tots.
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with partner
Room service was once in 4 days. Would have preferred if it was every other day
Stayed 7 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Great servive Amenities location was odd being in a private health club . Lots of uncertainty of going in. Very comfortable room . Probably should make key drop basket more secure . Anyone could grab those room keys in the room number sleeve and enter the room . That the guest just exited. All around lovely place
Stayed 2 nights in Jun 2022

1/5 Terrible

Travelled with family and small children
Disliked: Property conditions & facilities
There was no house keeping and had hard time to get towels from house keepers they were asking to go to front desk . front desk were so busy with other Clint’s and we had no time to stand and wait for a front desk agent . We should have at least light cleaning every day why would I go ask for towels I stayed there for 3 nights. Miserable service charged my cc extra fees have to call .
Stayed 3 nights in Jun 2022

3/5 Okay

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was switched to standard last minute and the washroom was not cleaned thoroughly.
Stayed 1 night in Jun 2022