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Glad we got breakfast included, otherwise we would have starved. Nowhere nearby to eat; nothing to do. We were ok with that though as we really just wanted to relax. Could not go in the pool as the water was too cold; beach is full of coral and too rough. --
We really enjoyed our stay in Banyantree Sanya with very relaxing atmosphere and friendly staff. Especially we do appreciate Peter’s support throughout our stay. Although it was not warm enough for swimming, it was great to take outdoor bathtub and jacuzzi under the moonlight.
The Conrad in Sanya is beautifully positioned with fabulous gardens. Getting there was an adventure - the local airport is very small with essentially no assistance or English speaking staff. We only managed by luck to get into a cab, after facing abuse from van operators, who where very pushy. Fortunately ...
We decided to have a short break in Sanyan as its a well deserved after working this year. To get here from the train station is by bus 11 yuan but can be as high as 115 yuan from dodgy taxi. It's a least 1 hour away. We got there and the check in process was very easy and helpful. The team at reception ...
5-star hotel with Hawaii-like grounds (palm trees, endless pools, immaculate landscaping) and right on a very nice beach. But the thing that got me was everyone there, guest and staff, seemed very happy all the time. it was quite nice to be in a place like that. 100% recommend.
All the staff were very helpful and friendly. The hotel is clean and well-maintained. Room is spacious and has a great view. Very comfortable with a pillow menu. The only negative is that there is no swimming because the currents are too high.
Very impressed by this hotel. Almost perfection. Service is first class although English language is not widely spoken. Spa, breakfast, Executive lounge, Fresh Restaurant and kids club all very high standard. Only slight disappointment is lack of really sandy beach. Thank you so much.
Been here 5 years ago. Hotel was brand new back then. Now aged and maintainece didn't keep up. Used to be tier one, now tier two. However, hotel management and staff service is still very good and nice. Need improvement on the shuttle service waiting time though.
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