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"The room was clean, the black out curtains very effective, bed and pillows were comfy, the location is good. The hotel is a bit worn, the bathroom was fine but not as luxurious as I recall seeing in the hotel images when booking. If you want to avoid steps you should specify that when booking, one wing of the hotel is only accessible by stairs, the other side has a stair lift installed, so easier for handicapped, elderly, people traveling with lots of luggage. For the price I would probably try another spot in the future, would likely have to pay more though. To summarize, the hotel was fine and clean but not razzle dazzle, I need to come here again."

"Clean, convenient and friendly staff"

"Excellent"

"Surprisingly poor condition and service for a Hyatt. Wouldn’t stay here again despite convenience and views."

"Very practical hotel with a tunnel to the airport. The room was OK."

"Room & hotel was great! Would love to stay here again one day. "

"We stayed 3 nights and housekeeping didn't come at all. one of the days we told them we didn't need it. We had to go and get coffee bags twice and they are very stingy with them, give you 2. One night we came back to our room and lock was changed, had to go to office for new code. Bed was comfortable I will say. Also temperature in room never changed even when you put the heat up. It was a cold rainy weekend, Brrr."

"Clean room staff breakfast casino"

"Very clean and friendly environment"