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"The reception staff were great and welcoming, upgraded the room without having to ask, easy and fast check in"

"The hotel is perfectly located for both the Theatre Royal and Ustinov Theatre as you can walk to either in about thirty seconds! There are also numerous bars, coffee shops and restaurants in the immediate area. Despite being centrally located, I didn't hear any noise from outside at all. My room was quite compact but very comfortable, the shower was great as was the bed. All the staff were very friendly and helpful and I wouldn't hesitate to stay there again. The nearest car park is an eleven minute walk away, which of course the hotel can't do anything about. I would definitely recommend staying at this hotel."

"Good location. Really good for a four star! "

"Convenient for the show that we were going to @ the Millennium Centre. Very friendly staff & clean & comfortable room. Will use again in the future. "

"Excellent "

"Very nice bed, large room and welcoming staff"

"Great stay, very convenient City centre location Friendly staff. Good breakfast. Nice rooms. Only small downsides were soft mattress and the queues to get a coffee at breakfast."

"The hotel staff was extremely hospitable. The breakfast that was bought with the room was simply fantastic (in most hotel it is an overprice affair; here it was excellent, varied and plentiful). The restaurant staff was also extremely helpful and equally hospitable. The rooms were interestingly decorated and comfortable but also different from the typical bland hotel rooms. The hotel offers many uniquely attractive features that we enjoyed it very much. Overall a great and fun experience. "

"all good"