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"room was huge. really pleased to have fridge in my room. chair & side table provided. good air conditioning. modern bathroom. i would definitely stay there again. "

"Excellent location. Cabot circus literally across the road. Staff friendly and helpful. Breakfast good. Room was average clean. Underside of bath handle was gross. Corners of room dusty and set of daughter's asthma when she was hiding there. Beds are very springy. Rooms very warm, air con limited. Shower tap was not working properly so water was very hot. Rooms quiet or a hotel next to a main road. Water dispensers on each floor which was good. Would not stay again. Slept badly and room not 4*."

"Great room, good breakfast with many options and no complaints. Even let us check in early. Felt safe and comfortable and would stay there again for the 3rd time"

"Fantastic hotel, great staff, beautiful building, well maintained, clean & well equipped."

"Nice room and smart hotel, breakfast decent but not amazing"

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"This was my 4th stay here and once again it didn’t disappoint. Staff are always welcoming and friendly, rooms are clean and comfortable and the situation is ideal for travelling, shopping and sightseeing. Looking forward to to my fifth stay…… whenever that will be! 😊"

"Request on Expedia form for early arrival was not communicated. Bathroom was not clean, loo unflushed. Wi fi was not given on arrival Phone contact to reception was not clear on the room phone When we dialled zero no one answered despite several attempts But A comfortable bed and sheets and handy phone charging Reception helpful "

"Room wasn’t up to standard would expect, on having a bath all of a sudden the water was brown and scummy and a floating brown piece of something turned out to be rust and dirt from the plug/drain reported to reception told Oo sorry , no offer to have it looked at or moved room"