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"Wonderful hotel with good transport into London"

"Beautiful Holiday Inn at Southend-on-Sea. IHG offering excellent service as usual."

"Stayed for one night before the London marathon expo. Great location, breakfast was brilliant and the staff are fantastic."

"Room is pretty basic but clean like the rest of Hilton Chain. Breakfast team are helpful. Can’t say so with the reception team. Asked for help with the bags at check out , staff sounded shocked upon hearing the request. Came and grabbed one bag begrudgingly. Won’t be back in a hurry"

"Room had no heating, it was broken. Small oil filled radiator inadequate to heat the room. Asked for another duvet, never arrived. Slept in a jumper! Shocking, wouldn’t stay again! "

"Great breakfast and pool"

"The room was clean and the air conditioning worked perfectly, which made for a comfortable stay. However, my check‑in was delayed because Hotels.com sent the hotel incorrect details for my booking — specifically, the wrong first name. As a result, the staff had to spend time verifying that the reservation was actually mine. Everything else on the booking was accurate except for the first name. I’m not sure how this happened, especially since I’ve used Hotels.com to book this same hotel several times without any issues. It would be helpful if this could be looked into to prevent similar delays in the future."

"All things are good cleanliness , staff but one issue with air conditioner its not working"

"Very clean and brightly lit,concierge was very helpful a friendly.Amazing location in terms of food,shops and transport.Very good value for money."