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"The bathroom needs cleaning properly! The sink had a residue in it ( I wiped it down with a small towel and the only cleaning product to hand….shower gel! ). There is some black mould starting on the tiles and water damage at the bottom of the door frame in side the bathroom. The room was very hot even with the window open jar. It would be really uncomfortable in the summer. We were near a door and it’s really noisy! I was annoyed at being charged £36 for car parking having not been told this at check-in. I would have parked elsewhere."

"The hotel has to advise not to disturb making noises late at night "

"Clean and quiet room and very convenient parking. Short walk to city centre - hope to stay again very soon. "

"Wonderful, beautiful room excellent surroundings, welcoming staff and an upgraded to top it off, many thanks."

"Stay was brilliant staff are friendly and helpful our check in time was not until 3pm we arrived at 12pm they let us check in a few hours earlier "

"Excellent location, excellent price and I love getting away from it all and switching off and York is my go to place. I try to stay in different places, but I would definitely stay here again."

"Nice place, staff nice, room nice, good location for touring the dales. "

"Cannot recommend this enough! The staff were amazing and the place was fabulous! Can’t wait to stay again! "

"Friendly staff and walking distance to the center of York. Good around hotel that was full of character."