Search Historic Hotels in Helmsley

"Fantastic location, kind and helpful staff,comfortable anf clean room. Allowed me to check in early as my room was ready, which was really great. Unique property. Did not have breakfast as i was enjoying my sleep! Special note of thanks to the member of the housekeeping team that helped me figure out how the lights worked. Would stay again."

"My friend and I had a girlie two night break at this hotel and loved it. When we arrived the receptionist noticed I was using a walking aid and unprompted started looking to change our room to an accessible room eliminating needing to use stairs. We were very touched by his thoughtfulness. It was an upgrade to a suite which was outstanding and it really enhanced our comfort and experience. We had a sitting room (with verandah) which was very comfortable and well equipped with a coffee maker, selection of high quality teas. There was a large bathroom and a super king size bed. Breakfast was nice, not outstanding but nice. The swimming pool was the big treat. Beautifully warm and the highlight of the stay. All the staff were very cheerful and friendly. This hotel is special and situated next to the Market Square which had lovely coffee shops, quaint shops and enticing pubs. Can’t wait to go back so thank you to all the staff especially Ali xxxxxx"

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"Lovely boutique hotel. About 10 minutes walk from one of the cities gates so not far. Second time staying. "

"Great"

"Disappointing - very dirty pee stained mattress. I’ve emailed the hotel twice to avoid leaving this negative feedback online - but no reply, so here goes … There was an odd smell in the small room, I pulled back the sheets to see a big yellow pee stain on the mattress on one side, along with other stains across mattress. The big pee stain had also transferred to the mattress protector, which suggests the protector was put on the bed while the stain was still damp! I told reception, no apology but they did give me another room - not quite as nice and even smaller, but cleaner. (I maybe should have asked for upgrade or compensation?) The Churchill is a good looking hotel and great location but so very disappointing that they think it’s ok to let guests sleep on filthy mattresses that should be thrown out and replaced. If I’d not checked, then I would have been sleeping on a pee stained mattress (potentially still damp), which is disgusting. I hope no one else is unfortunate to stay in the room until the mattress has been replaced (1st room next to reception). It also raises the question- are any other beds in this dirty condition?"

"Breakfast very good Parking excellent "