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"Staff was very helpful in explaining our different options to transfer to another terminal. The check-in process was smooth and the breakfast offered a large variety of choices. The dining room and our room were clean and comfortable."

"Stay one night for connection flight. And the good thing is connect to Heathrow terminal 2 and 3"

"Staff at the concierge & the baggage team are nice"

"Fair to good overall. C+ - B- range."

"The room and bathroom were clean with towels and essential toiletries. The check in process on an iPad was easy and there were plenty of staff on hand for help with this and checkout. The location is ideal for theatres , cinemas etc being in Piccadilly and close to Leicester Square, China town, Covent Garden and Soho. The hotel seemed very busy in the reception area but once in your room we heard no other noise. The air conditioning was quiet and efficient. We would definitely stay here again as the price is reasonable considering location."

"Great stay!"

"Room was clean; staff were friendly and helpful; location was ideal for sightseeing and travel to other areas in England for day trips (easy walk to Euston Station and St. Pancras/Kings Cross). Underground is an easy walk from hotel and plenty of shops and restaurants nearby for meals and souvenirs. There are two parks at either end of the block for enjoying nature. I especially enjoyed the cafe and pub onsite for days when I didn’t want to go back out for dinner. Would recommend staying here for location and value. "

"Excellent hotel great location to airport"

"Great location! We would stay here again. No complaints at all."