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Reviews of The Elan Hotel

3.5 out of 5
The Elan Hotel
West Street, Rhayader, Wales

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 84 reviews" "
Rating 8 - Good. 33 out of 84 reviews" "
Rating 6 - Okay. 3 out of 84 reviews" "
Rating 4 - Poor. 0 out of 84 reviews" "
Rating 2 - Terrible. 1 out of 84 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in the heart of Wales
Great place to stay ~ so friendly and helpful. Great service ~ Highly recommended as a base to explore the amazing landscape of mid Wales.
Stayed 1 night in Aug 2020

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Welcome and stay Will return
Stayed 2 nights in Aug 2020
Response from Martin on 21 Aug 2020
Thank you so much really appreciated

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff, clean comfortable rooms. Very nice area
Stayed 2 nights in Aug 2020
Response from Martin on 17 Aug 2020
We really appreciate your feed back and hopefully we will see you again Martin

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome from the owners and they put on a late lunch for us. The room was spotless and comfortable with some great views from it especially after the snow had fallen. Very welcoming towards our guests who called to see us and some really good ales on offer. We certainly will be returning here on our visits to Rhayader . A big thank you from Gareth and Carol. .
Stayed 1 night in Dec 2019
Response from Martin on 22 Jan 2020
thank you much appreciated

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Martin on 5 Dec 2019
Thank You

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Martin on 29 Oct 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Martin on 9 Oct 2019
Thank you appreciate the feedback

10/10 Excellent

Su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and our hosts and all their staff were fabulous. Breakfast was knockout 👍. Will certainly be staying here again
Stayed 2 nights in Sep 2019
Response from Martin on 21 Sept 2019
Thank you

10/10 Excellent

Jan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel oerfect location for visiting family food was lush as well
Stayed 1 night in Sep 2019
Response from Martin on 21 Sept 2019
Thank You

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Martin on 13 Sept 2019
really appreciate your feedback

8/10 Good

Janice, York, Pa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner and staff were very friendly and willing to help with any question or concern we had and were interested in our general well being. We had a lovely time and a lot of fun conversations.
Stayed 5 nights in Aug 2019
Response from Martin on 13 Sept 2019
Thank you

6/10 Okay

Anthony

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2019
Response from Martin on 13 Sept 2019
sorry we did not do better hopefully you may come back

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Good breakfast clean room & nice people.
Stayed 1 night in Aug 2019
Response from Martin on 14 Aug 2019
Thank You

10/10 Excellent

MissPiggy, Walsall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Saturday night stay. Room clean, comfortable and bright. Slept well. Food good friendly staff. Would recommend
Stayed 1 night in Jul 2019
Response from Martin on 28 Jul 2019
Thank You pleased you enjoyed your stay at the Elan Thanks Martin

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to break a journey across country, with meals served until 9pm.
Stayed 1 night in Jun 2019
Response from Martin on 2 Jul 2019
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very friendly staff and eager to please. Bathroom a little dated and water pressure low. Great location
Stayed 1 night in Jun 2019
Response from Martin on 2 Jul 2019
Thanks we will look into the pressure issue etc

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean with good food.
Stayed 2 nights in May 2019
Response from Martin on 29 May 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hosts, great food, very clean and tidy 10 out of 10
Stayed 2 nights in May 2019
Response from Martin on 29 May 2019
Much Appreciated

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Martin on 29 May 2019
Thanks

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in the centre of town, so it was perfect for our weekend break.
Stayed 3 nights in May 2019
Response from Martin on 29 May 2019
Thank You

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Staff and owners very friendly. Excellent location to visit the Red Kite santurary.
Stayed 1 night in Apr 2019
Response from Martin on 29 May 2019
Thank You

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Apr 2019
Response from Martin on 29 May 2019
Thank you

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive :: Modern rooms. Negative:: room over looked garden smoking area
Stayed 1 night in Apr 2019
Response from Martin on 29 May 2019
Thank you

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and friendly hotel, we had excellent dinner and breakfast. Very convenient to explore the Elan Valley
Stayed 1 night in Feb 2019
Response from Martin on 20 Feb 2019
Thank you for choosing the Elan glad you enjoyed your stay

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Martin on 17 Nov 2018
Thanks for the feedback

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Martin on 7 Nov 2018
We hope you enjoyed your stay and saddened we only managed a 4

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Martin on 7 Nov 2018
Thank you very kind we hope you enjoyed your stay

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018
Response from Martin on 11 Oct 2018
Thank you for staying with us we appreciate your feedback and strive to improve constantly

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the centre of Rhayader..
A warm irish welcome. Staff very friendly and a lovely breakfast to boot..Thanks all at the Elan for making my stay a pleasent one...
Stayed 1 night in Sep 2018
Response from Martin on 16 Sept 2018
Thank you for these very kind words.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, central location. Lovely and clean. Would have liked more choice for breakfast- continental option very poor.
Stayed 1 night in Sep 2018
Response from Martin on 10 Sept 2018
Thank you for the feedback always welcome and we will look at how we can improve the continental Selection

8/10 Good

Linda

Friendly and welcoming hosts and staff.
Stayed 2 nights in Sep 2018
Response from Martin on 10 Sept 2018
Thank you for your feedback

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Elan Hotel
Thoroughly enjoyed our stay at the Elan Hotel. Hosts Martin and Iris were extremely helpful as were the rest of the staff. What was most pleasing was that the food was all locally sourced.
Stayed 2 nights in Aug 2018
Response from Martin on 15 Aug 2018
Really appreciate this positive feedback

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay if you're visiting Elan Valley
Amazing hosts, friendly locals, great bar and a wonderful time.
Stayed 3 nights in Jul 2018
Response from Martin on 2 Aug 2018
Thank you much appreciated

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for exploring the Elan Valley
Great hotel, perfect base for cycling, good hearty food and friendly staff. Have stayed before and will stay again.
Stayed 1 night in Jul 2018
Response from Martin on 29 Jul 2018
Mark Thank you for the feedback look forward to welcoming you back

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Owners are great
the room was small but very well laid out and plenty of room for a couple. Lovely hosts/ owner Martin took extra time to make sure our stay was comfortable. Even after a very busy carnival weekend he and his staff had smiles and great focus on customers. We would recommend this hotel. We enjoyed a great cooked breakfast too.
Stayed 1 night in Jul 2018
Response from Martin on 25 Jul 2018
Thank you so much appreciate the feed back Martin

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to Rhayader and the Elan Valley.
Chose the Elan hotel because it had received good reviews and it's location near the centre of Rhayader. We weren't disappointed in either the hotel or the area. The hotel was as described, comfortable clean rooms, good breakfast and very friendly, helpful staff. Located within the town centre and a short drive to the Elan Valley. Will stay there again.
Stayed 1 night in Jul 2018
Response from Martin on 25 Jul 2018
Thank you for the feedback much appreciated

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Great location, good value for money. Room a little on the small size.
Stayed 1 night in Jul 2018
Response from Martin on 17 Jul 2018
Sorry we disappointed you hopefully we will have a chance to see you again at The Elan and advise a larger room is required Thank you so much for the review Regards Martin

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Martin on 23 Jun 2018
Thank you for reviewing please let us know if we failed in any way Thanks Martin

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reopened
The Elan hotel has just reopened and has new owners, we stayed over the Easter weekend, we were the first guests and we were made very welcome and were well looked after.
Response from Martin on 1 May 2018
Thank you both we enjoyed haveing you as our first official guests

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE PLACE ISN'T EVEN TRADING!
Where do we start.. THIS HOTEL CEASED TRADING 25/1/18 DO NOT BOOK. We had a trip booked to elan valley and needed a room, we booked here on 30th Jan 2018. We had a great day , went to hotel and it was closed, we spoke to the lady and she said they had a gas leak- we spoke to numerous business in the town and everyone said they had closed down. The hotel might be beautiful, but, why are they still taking bookings? 7 other people exactly the same as us apperently, all booked but no where to stop. 2 hours we were stranded 100miles from home, no other rooms locally until a kind landlord pulled strings for us at another property. Elan valley is worth the visit, elan hotel definitely not. This ruined my birthday surprise.
Stayed 1 night in Feb 2018

10/10 Excellent

Gwen, Caernarfon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone in our party really enjoyed the stay at this hotel
Stayed 1 night in Nov 2017

8/10 Good

Mrs A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely Hotel
Great value for money hotel in a lovely part of Wales. staff very attentive and food excellent
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rhayader Elan Hotel 24/25 August 2017
Very pleased with this hotel. We seemed to come at a quiet time, which was to our advantage, staff were friendly and helpful, not to mention very attractive. Evening meal was very good and reasonably priced (my standards), and breakfast was full cooked, and/or cereals, juices and coffee. The hotel was refurbished about 18 months ago, so most of the hotel is still looking fresh, rooms were clean with good beds and a great shower/loo. There is limited parking right outside if you are lucky, otherwise there is free remote parking about a 5 min walk away. We were a bit worried about this, but everything was ok. We spoke to the hotel staff directly before going, to confirm details, and ensure that we got the rooms we wanted. They were very helpful with this, and everything went smoothly. Local area was surprisingly quiet, but apparently normal for late August. Several pubs to try out, interesting bric-a-brac shop, couple of takeaways and usual utility shops. We would definitely stay again.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in town centre
Mostly positive but toilet seat broken and nowhere to put toiletries in bathroom otherwise very good
Stayed 2 nights in Sep 2017

8/10 Good

Leamings, Warwickshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay close to Elan Valley attractions
God stop off on our Welsh trip. Decent sized room, tasty food and a friendly welcome.
Stayed 1 night in Aug 2017

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid Wales Visit
The hotel is a pleasant place to stay. Room was clean and comfortable with coffee/ tea making options. The ensuite was good too. We had boooked for breakfast which was lovely. Due to weather, heavy rain, we decided to east dinner in hotel as well. Although there are plenty options to eat nearby am happy to recommend hotel restaurant.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic room. bed supper comfortable. Room really clean.
Stayed 1 night in Aug 2017

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great break
Great location and hotel. The staff extremely friendly and helpful and the food is great value and lovely
Stayed 1 night in Aug 2017

10/10 Excellent

delma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely break
We had a lovely relaxing time with lovely staff and food
Stayed 2 nights in Aug 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017